Manager Shared Services - Cash Management

CREATIVITY IS OUR SUPERPOWER.It's our heritage and it's also our future. Because we don't just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard-when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Opportunity:

We are looking for a full-time Manager role to support Mattel's Banking functions that reside with the Global Shared Services Team for our North and South America entities.

This position will be responsible for working with internal stakeholders, our BPO and external banking partners to ensure timely and accurate record keeping of all bank account transactions.

Our mission is to deliver a world class service while continuously optimizing operational efficiencies and global standardization.This position will report to the Sr. Manager in Global Shared Services and will be based in our East Aurora Office.

What Your Impact Will Be:

• Regional Lead in the MGSS Banking Team for the North America & LATAM Regions reporting to the Global Tower Lead
• Key decision maker for the team leading a team of 3 to 4 employees

- Leading an offshore team of 3 people within the BPO Location in Noida India

- Managing an onshore team of 1 in the East Aurora location

• Ensure SLA terms are met/adhered to
• Primary Contact & Relationship Management between MGSS and BPO
• Relationship Management between MGSS and Mattel Business Units (BU's)
• Customer facing (internal/external) role working as part of a global MGSS team
• Participation and leading MGSS projects including NGF to transform our existing system
• Assist, guide and train BU's, MGSS teams & BPO with the resolution of any process, transactional, and technical issues.
• Liaison with other work streams such as Accounts Payable to ensure timely and accurate recording of payments, rejections and returns
• Assist MGSS Banking Colleagues in the two other MGSS Regions in times of absence / increased workload
• Ensure on-going emphasis on client service and satisfaction
• Ensure that any escalated issues or inquiries are followed up, investigated and resolved in a timely manner, escalating to MGSS Tower Lead when appropriate, and managing through to resolution. Ensure that additional actions are taken to avoid similar occurrences to happen in the future.
• Plan and review together with the MGSS Tower Lead/MGSS Regional Lead any structured support and training that may be required by the Business Units; i.e. Oracle training, new processes, MGSS onboarding.
• Performing both internal and external Business Controls; Month End closing Sox Controls as an example

Order to Cash

• Regional Lead for Order to Cash activities related to Bank Reconciliation
• Leading monthly Business Unit meetings with Finance Leadership with relation to the MGSS Banking Activities to discuss and any related issues or concerns raised.
• Participate and provide input into Monthly Governance meeting held with Senior Mattel Leadership
• Management of daily transactional volumes to ensure items are processed and actioned timely by staff.
• Lead the Banking Team in supporting Order to Cash activities when required (adhoc) to provide support to the BPO, MGSS, Mattel Business Units in relation to the following processes:
• Regular contact with BPO Regional Team and internal stakeholders to resolve issues relating to Order to Cash
• Resolve unreconciled items by follow up, investigation, escalation etc.
• Reconciling Bank Balances to General Ledgers at Month end, validating that month end accounted cash position are reflected accurately with full explanation on any reconciling differences
• Oversight / Review and Approval of Regional Closing Activities e.g. Reconciling Bank Balances to General Ledgers at Month end, Intercompany Loan Interest Calculations
• Manage timely resolution on all inquiries received, following up with the bank on payment queries and resolution
• Providing regular update to the MGSS Tower Leads on both daily operational, monthly closing and project deliverables, backlogs etc.
• Manage any required system Testing; leading any required system testing for the Regional Banking area, Provide any required support to the Global Banking Tower Lead as required
  
  

What We're Looking For:

• 5+ years of equivalent work experience
• Bachelor's degree in Accounting or Finance preferred or equivalent years of work experience
• Sound understanding of and mid to high computer skills in Microsoft Office, Excel, Access, etc.
• Experience in working with Oracle; in particular the Oracle Cash Module is preferred
• Excellent written, verbal & interpersonal skills including the ability to work effectively with people at all levels
• Strong problem-solving skills, the ability to research independently to drill down and find account discrepancies, identify problems, suggest viable solutions and make decisions within scope of responsibility
• Ability to recognize opportunities to streamline and standardize global processes, confident to recommend innovative solutions
• Must be well organized, flexible and able to shift priorities to meet deadlines, able to work under pressure in a fast-paced environment
  
  

The annual base salary range for this position is between $92,000 and $115,000

**This range is indicative of projected hiring range, however annual base salary will be determined based on a candidate's work location, skills and experience.

Don't meet every single requirement?At Mattel we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

How We Work:

We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate:Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate:At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute:We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are:

Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences.Our products are sold in collaboration with the world's leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattel's award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

Visit us athttps://jobs.mattel.com/andwww.instagram.com/MattelCareers.

Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender, gender identity or expression, sexual orientation, veteran and protected veteran status, disability status, and or any other basis protected by applicable federal, state or local law.

Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.

Videos to watch:
The Culture at Mattel
Mattel Investor Highlights