Senior Product Specialist (Payments)

Western Alliance Bancorporation
dental insurance, tuition assistance, 401(k)
United States, Arizona, Phoenix
Feb 26, 2025
Job Title: Senior Product Specialist (Payments) Location: AZ - Chandler 3075 What you'll do: As a Senior Product Specialist, you will support Western Alliance Bank's Product Management Team in creating best-in-class payment products. You will participate in the growth, development and expansion of our payments product set by bringing your product management, product development and integrated payments technical expertise to the team. In this role, you will work collaboratively across Treasury Management Sales, Product Management, Payment Operations, Marketing, Line of Business leaders, industry partners and vendors to support delivery of enhancements to our payments product offering and revenue growth for Western Alliance Bank. Collaborate with Product Managers, Product Analysts, Sales, IT, Risk, Legal, and Executive Team to deliver materials in support of the payment products suite of solutions Provide training, pricing and product benefits to internal partners in support of rollout of new and enhanced payments products Develop and maintain detailed technical product knowledge to support internal partner needs and the product enhancement roadmap Research market opportunities for new product enhancements Evaluate new potential vendor solutions in support of revenue and profitability growth Identify process improvements and automation opportunities for payables offering. Partner closely with multiple third-party vendors What you'll need: Bachelor's degree in related business field (Finance, Economics, Sales/Marketing) preferred. 5 or more years of payments product related experience within a financial institution required. Proven experience in improving the quality of the client experience for payments products. Experience with payments product technology or file delivery solutions strongly preferred. Treasury Management, and/or Product Management/Development background strongly preferred, with the ability to concurrently manage, prioritize and execute against multiple priorities. Excellent verbal, written and interpersonal communication skills. Detail-oriented, with ability to influence, collaborate and communicate across all levels and lines of business, internal resources and vendors. Strong analytical and technical skills and ability to handle ambiguous and complex situations. Benefits you'll love: We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career! About the company: Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company. Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process. Western Alliance Bancorporation