Director of Inpatient Nursing

• Bachelor of Science in Nursing or Master of Science Degree in Nursing
• Must have a minimum of 3 to 5 years of progressively responsible hospital nursing leadership experience.
• WI licensed RN

The Director of Nursing will have multiple areas of responsibility, and therefore must have exceptional organizational skill, and be skilled at mentoring and developing leaders. The Director plans, organizes, and directs nursing practice for areas of responsibility and does this in accordance with the Health System's Mission, Vision, Values and Philosophy. The Director ensures the total patient experience is exceptional both in the Quality of Care and in the patient perception of services as defined and measured by system dashboard goals. Interviews, selects, orientates trains, coaches and mentors and evaluates the performance of partners, providing corrective action when necessary. Performs other duties as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Has familiarity with components of a Magnet environment and is supportive of all initiatives within the structure.
• Ability to develop, articulate and implement a strategic vision for Departments he/she is responsible for which align with System and Department of Nursing Mission and Vision.
• Excellent business acumen and analytical skills. Strong problem solving abilities in complex situations. Strong financial skills; ability to manage budgets and teams to meet organizational objectives.
• Experience in areas of cost savings, expenditure controls, and efficiencies in health care operations.
• A visible nursing leader with outstanding relationship building skills.
• A demonstrated record of success in identifying, recruiting and retaining strong clinicians and unit leaders.
• Must possess strong physician relationship skills with a proven track record of collaborative partnering with physician leaders.
• Patient focused with a strong commitment to delivering the highest levels of quality, safety, and customer service. Is responsible for achievement of patient satisfaction (PressGaney and HCAHPS) action plans to achieve targets for their areas of responsibility.
• Experience with process improvement in operations, quality, and organizational change. Knowledge of continuous quality improvement management principles and practices.
• Knowledge of accreditation and certification requirements and standards.
• Strong communication and presentation skills, both written and verbal. Able to communicate effectively and persuasively with individuals and groups through compassion, creativity, and consistent visibility.
• Demonstrated ability in developing and mentoring staff and colleagues.
• Leads by example, consistently demonstrating highly professional behavior. Demonstrates personal and professional accountability and holds others to the same.
• Demonstrates decisiveness and an ability to gain consensus where appropriate. Able to align diverse constituencies' needs and expectations that result in win-win solutions.
• Strong nursing leader who is customer focused with a collaborative, "can do" attitude. Exhibits a passion for nursing.
• Serves as a role model and coach for Service Excellence Standards and service recovery.

CULTURE OF EXCELLENCE BEHAVIOR EXPECTATIONS

To perform the job successfully, an individual should demonstrate the following behavior expectations:

Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.

Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.

Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.

Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.

EDUCATION & EXPERIENCE

Bachelor of Science in Nursing or Master of Science Degree in Nursing, If the individual has a BSN, a Master's Degree in a related field is preferred.

Must have a minimum of 3 to 5 years of progressively responsible hospital nursing leadership experience.

Experience working in Magnet environment desirable.

CERTIFICATION/LICENSURE

Licensed professional nurse in the state hospital/clinic is located.

ADDITIONAL REQUIREMENTS

Passing the Driver's License Check and/or Credit Check (for those positions requiring).

Passing the WI Caregiver Background Check and/or IL Health Care Workers Background Check.

Must be able to follow written/oral instructions.

OTHER SKILLS AND ABILITIES

Excellent interpersonal/communication and conflict resolution skills. Genuine concern for people. Strong verbal and written communication skills. Adept listener with the ability to interpret concerns.

COMPUTER SKILLS

To perform this job successfully, intermediate computer knowledge is required.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

WORK ENVIRONMENT

While performing the duties of this Job, the employee is occasionally exposed to toxic or caustic chemicals. The noise level in the work environment is usually moderate.

Occupational exposure is category A which states all employees in the specified job classification have occupation exposure.

AGE OF PATIENTS SERVED

Neonate (birth - 28 days)

Infant (29 days - less than 1 year)

Pediatric (1 year - 12 years)

Adolescents (13 years - 17 years)

Adult (18 years - 64 years)

Geriatric (65 years and older)

INFORMATION ACCESS

Partner may access patient care information, financial data, human resource data and strategic and planning data needed to perform their job duties as directed by the director.

WORK CONTACT GROUP

Patient/families, public, physicians, Health Care Team Members.

SPECIAL PHYSICAL DEMANDS

While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands to finger, handle, or feel. The employee is frequently required to stand; walk; reach with hands. Specific vision abilities required by this job include close vision and ability to adjust focus.

LEVEL OF SUPV/SUPERVISES Performs job duties with general direction. Regularly supervises and manages others in the performance of their positions.