Director, Sales Operations

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

This role is for the Director of Sales Operations for the Client Growth & Tech Sales organization. This Operations Partner role will be part of the Sales Operations & Planning team and will support key leaders across the Tech Sales & Tech Advisory teams. This role will provide strategic and operational support by partnering with sellers, advisors, and team leadership on key activities:

• Drive forecasting process & partner with sales team to improve forecast accuracy
• Drive SFDC data hygiene processes
• Monitor and analyze sales performance metrics to identify areas of improvement
• Monitor and analyze NPS & VOC performance metrics to identify opportunities for key clients
• Support sellers sales play planning and execution
• Publish monthly reports and team newsletters to be shared with key stakeholders
• Partner with leaders and Reporting and Analysis team to create sales & seller performance reporting and action plans
• Support key stakeholder communication plans & deliverables
• Support advisory leadership in strategic roadmap planning
• Develop and maintain relationships with key internal stakeholders and customers
• Drive/support operational priorities as defined by sales leader
• Drive/support programs, priorities and asks from other groups that the sales and advisory teams are responsible for (marketing, operations, training, HR, etc.)
• Collaborate with other functions to streamline processes, fix issues and optimize activities.
• Share knowledge and successes with full Sales Operations team so benefits & improvements are identified and driven globally.

Role Requirements:

• Bachelor's degree in Business Administration, Sales, or a related field (Master's degree preferred).
• 2 - 4 years experience and proven track record of success in sales-related operations and execution activities that support growth and operational excellence
• Excellent leadership and communication skills, with the ability to influence and collaborate effectively with broad cross-functional teams to achieve growth & operational objectives.
• Excellent executive communication skills in the following areas: creating senior executive storylines and talk tracks based on results & data; creating high-quality executive presentations (and driving the needed iterative, collaborative draft & review cycles); excellent verbal and written communications.
• Strong Salesforce skills.
• Excellent program management and deliverable creation skills.
• Expertise leading diverse core teams through a strategic planning process toward a common goal.
• Strong analytical skills with the ability to interpret data and generate actionable insights.
• Extensive knowledge of sales processes, methodologies, and sales technology stack.

Estimated total compensation for this position:

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

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Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Accepting applications on an ongoing basis until candidate identified.