Ancillary Services Coordinator - On Site

Are you looking for a rewarding career? If so, we invite you to join our team at Amedisys, one of the largest and most trusted home health and hospice companies in the U.S.

Attractive pay

$18.00 - $23.50 p/h

Our compensation reflects the cost of labor across several U.S. geographic markets and may vary depending on location, job-related knowledge, skills, and experience.

What's in it for you

A full benefits package with choice of affordable PPO or HSA medical plans.

Paid time off.

Up to $1,000 in free healthcare services paid by Amedisys yearly, when enrolled in an Amedisys HSA medical plan.

Up to $500 in wellness rewards for completing activities during the year. Use these rewards to support your wellbeing with spa services, gym memberships, sports, hobbies, pets and more.*

Mental health support, including up to five free counseling sessions per year through the Amedisys Employee Assistance program.

401(k) with a company match.

Family support with infertility treatment coverage*, adoption reimbursement, paid parental and family caregiver leave.

And more.

Please note: Benefit eligibility can vary by position depending on shift status.

*To participate, you must be enrolled in an Amedisys medical plan.

**For full-time caregivers meeting certain requirements.

Why Amedisys

Amedisys is a leading provider of home health, hospice, and high-acuity care, dedicated to helping patients and families navigate the complex healthcare system. With a focus on compassionate, patient-centered care, you would be joining a team of professionals committed to improving the lives of those they serve.

Don't just take it from us

"I have worked here just shy of a year and it's the best job I've ever had! We have an awesome team and administration is very supportive. I never felt so appreciated."

- Amedisys caregiver

Job Summary:

Responsible for initiating, monitoring and providing support for payor source file processes related to relocations, consolidations, closures, and DBA Changes. This role also provides relevant reporting on various Ancillary Services metrics to leadership. This role assists with developing and maintaining sound processes around the Payor Source File within the company's billing system to ensure accurate claim submissions. Responsible for assisting with root/cause analysis of electronic claim submission issues and payor payment performance issues.

Essential Functions:

• Provides support services to the Ancillary Services Department for paid versus expected.
• Reviews paid versus expected data as assigned to identify claims not reimbursed as expected to identify the root cause of the issue.
• Initiates, tracks, and resolves issues related to trended reimbursement issues.
• Complies with policies, procedures and regulatory mandates including but not limited to abiding to the terms of the Amedisys Compliance Program.
• Performs other duties as assigned.

Knowledge, Skills and Abilities:

• Demonstrated knowledge of business processes and supporting services.
• Demonstrated customer service skills when responding to questions and other inquiries from internal and external customers.
• Familiarity with Home Health and Hospice billing and collections as well as medical billing terminology.
• Excellent interpersonal skills including excellent verbal and written communication skills.
• Demonstrates research, analytical, and problem-solving skills.
• Requires minimal supervision and is self-directed, appropriately planning and organizing work tasks.
• Knowledge of medical billing guidelines and criteria for reimbursement, including governmental payors.
• Strong software skills, knowledge of all Microsoft products (i.e. Excel, Word, Outlook, PowerPoint) as well as office equipment to include copiers, fax machines, and other methods of electronic communication.
• Demonstrates a desire to set and meet objectives and to find increasingly efficient ways to perform tasks.
• Ability to meet daily production goals set by manager, completing work accurately and within expected time frames.

Qualifications:

Required:

• High School Diploma or equivalent.
• Three (3+) years' experience in healthcare revenue cycle support.
• Must be proficient in Microsoft Office including Excel

Preferred:

• Five years' experience in healthcare revenue cycle support

Degree of Travel:

• Minimal degree of travel (0-25%).

Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.