Senior Enterprise Data Engineer, Salesforce & Sales Systems

Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the management of experiences, insights, and actions for candidates, customers, employees, patients, and residents alike.

We believe that every experience is a memory that can last a lifetime. Experiences shape the way people feel about a company. And they greatly influence how likely people are to advocate, contribute, and stay. At Medallia, we are committed to creating a world where organizations are loved by their customers and their employees.

We empower exceptional people to create extraordinary experiences together.

Bring your whole self.

The Role and Team

The Enterprise Applications & Business Intelligence team is part of corporate IT and is responsible for supporting, developing, managing and enhancing the set of enterprise applications which make up the platform that delivers Medallia's business processes. The group focuses on engagement with the lines of business to evolve and scale solutions to best fit Medallia's business needs. In addition, the group focuses on design, development and deployment of an enterprise decision support system to provide enhanced reporting and analytics capabilities.

Our team's Top Priorities include:

• Optimize Medallia's business processes
• Provide an accurate single source of truth for timely decision support
• Simplify the landscape for support efficiency
• Design, plan and deliver quality new solutions, cost effectively

We are seeking a highly skilled and motivated Enterprise Data Engineer to join our dynamic team. The ideal candidate will have a passion for data, a deep understanding of Salesforce data architecture, and experience in building and maintaining robust data pipelines and models. As an Enterprise Data Engineer, they will utilize creativity and innovation to develop new approaches to improve current Business Intelligence solutions, build data structures and models for decision support, and expand into new fields in support of the company strategy. The Enterprise Data Engineer is an IT role primarily supporting the Go To Market team.

• Develop and maintain data models with a primary focus and data sources supporting the corporate go to market strategy.
• Design and Develop Data Pipelines: Create and maintain scalable data pipelines to support data processing and analysis.
• Integrate data from various sources, including databases, APIs, and external datasets.
• Design, implement, and maintain data warehouse solutions to support business intelligence and analytics.
• Optimize data processes and systems for performance, efficiency, and scalability.
• Maintain thorough and accurate documentation of data systems, processes, and pipelines.
• Implement and maintain data security measures to protect sensitive information.
• Collaborate and build effective working relationships across the organization with emphasis on stakeholder management
• Intelligently interpret business needs to delineate required reporting & analytics requirements for data model creation across multiple business functions
• Manage data cleansing / transformation
• Present work with confidence and persuasion and handle questions effectively from both technical and business stakeholders
• BI Systems administration responsibilities

Minimum Qualifications

• 5+ years of experience in a data engineering role or similar
• Demonstrated data modeling experience for GTM, and Revenue related data sources
• Proficiency in SQL
• 5+ years of experience with data warehousing solutions such as Snowflake or similar
• Bachelors or Masters degree in Computer Science, Information Technology, or a related field.

Preferred Qualifications

• Data modeling experience for ERP
• Experience with ad-hoc reporting tools (e.g. Tableau)
• Snowflake Platform administration / development experience
• Experience with data transformation tools (e.g. DBT)
• Experience with Python
• Experience with data orchestration tools (e.g. Dagster)
• Program / Project management expertise - consistently delivering projects and tasks on time and to specification
• Strong understanding and demonstration of the application of data governance principles
• Strong problem-solving skills and attention to detail
• Excellent communication and teamwork abilities
• Ability to work in a fast-paced, agile environment
• Strong analytical and organizational skills

Medallia is committed to equal pay and transparency. The annual base salary range for this position is $120,000 - $185,000. Please note that the salary range information provided is a general guideline and combines all of the distinct labor markets within the US. It is uncommon for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a variety of factors. Medallia considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, candidate's work location, education/training, key skills, internal peer equity, external market data, as well as, market and business considerations when making compensation decisions.

Medallia also offers competitive health and wellness benefits, including but not limited to medical, dental, vision, 401(k), short- term and long- term disability, life and AD&D insurance, statutory leaves, paid parental leave, and paid holidays. Benefits and eligibility may vary by location and role.

At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is proud to be an equal- opportunity workplace and is an affirmative -action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law. Individuals with a disability who need an accommodation to apply please contact us at ApplicantAccessibility@medallia.com. For information regarding how Medallia collects and uses personal information, please review our Privacy Policies. Applications will be accepted for 30 days from the date this role was posted or until the role has been filled.

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