Benefits Leave of Absence Consultant

University of North Carolina Charlotte

United States, North Carolina, Charlotte

May 08, 2025

Please see Special Instructions for more details.

UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/

The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report

Please submit a resume and cover letter.

Please ensure your full range of knowledge, skills, abilities, experience, and education are listed on your resume.

These documents will be used to evaluate your written communication skills as well as supporting documents of your knowledge, skills, abilities, education, and professional experience.

The Search Committee will not contact references without first verifying permission with the finalist..

Position Information

General Information

Position Number	000515
Vacancy Open to	All Candidates
Working Title	Benefits Leave of Absence Consultant
Position Designation	EHRA Non-Faculty
Employment Type	Permanent - Full-time
Months per Year	12
Work Schedule	8:00 am - 5:00 pm; Monday - Friday with occasional evening and weekend hours required, as necessary. This position may be eligible for a telework schedule once onboarding into position is complete and with supervisor approval.
Hours per week	40
FLSA Status	Exempt
Division	Business Affairs
Department	Human Resources (Adm)
Work Location	King Building
Salary Range	$57,000 - $62,000
Primary Purpose of Department	Administer the benefits and services for the University.
Primary Purpose of Position	Consult with employees, management, departments, governing bodies, vendors, and others regarding employee benefits and services provided, with a focus on administration of leave of absence, and team functions. This role includes benefits administration for several types of leave of absence, to include: Family Medical Leave Act ( FMLA); Paid Parental; Family Illness; Disability (short-term, extended, and long-term); and Voluntary Shared Leave Program; Bereavement, Military, Educational/Professional/Scholarly leave; and Leave without pay. This position works with more than 4,000 faculty and staff, as well as temporary employees meeting eligibility for benefits.
Summary of Position Responsibilities	Process leave cases (65%): Serves as subject matter expert Consults employees regarding eligibility, impacts to benefits and processes Reviews applications and determines eligibility for benefits Scans/files documents received and completes system entries Completes and sends required forms and communications Reviews medical certifications, and provides instructions if incomplete/insufficient Makes decisions to approve/deny cases Reviews Fitness for Duty (FFD) certifications and processes returns Refers cases to the (ADA) Coordinator, as needed Updates the system to close cases Collaborates with others to gather information, follow-up, and resolve issues Generate reporting (10%): Reviews data from designated systems to monitor current cases Determines and takes actions needed within established deadlines, to ensure compliance of federal, state and university rules and regulations Audits cases and works with employees and departments to adjust time keeping/leave entries Creates monthly and ad hoc reports to provide compliance updates to the LOA team and leadership Benefits continuation and billing (10%): Counsels employees on benefits continuation and conversion/portability options, specific to the type of leave of absence Generates benefits billing, according to employees decisions about continuation, and processes transactions Reconciles premiums and takes actions accordingly Policies/Procedures, and Process Documentation (10%): Researches and interprets policies for leave of absence (LOA) cases Consults with LOA team, leadership, legal affairs and other departments as needed Identifies and implements process improvements Creates and updates process documentation Provides other support (5%): Provide general benefits team and project support Provides other consultations/benefits administration, as assigned Conducts benefit presentations Provides support for benefits open enrollment, and events Other related duties as assigned and desired
Minimum Education/Experience	Related Bachelor's degree and two years of progressively responsible professional human resources leave of absence benefits administration experience with a focus in FMLA; or equivalent combination of training and experience (degrees must be from appropriately accredited institutions) Ability to communicate both in writing and orally with and relate to individuals of diverse disabilities and backgrounds Ability to gather data, compile information, generate calculations, and prepare reports Ability to deliver effective presentations to large and small audiences
Preferred Education, Knowledge, Skills and Experience	Other benefits administration experience, to include direct work with various leave plans. Experience with HR/benefit system applications. Advanced Excel and Google Sheets/Forms experience. Experience with benefit reconciliations and billings. Experience working in higher education. Direct state benefits experience.
Necessary Certifications/Licenses
Preferred Certifications/Licenses
Special Notes to Applicants	UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/ The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report Please submit a resume and cover letter. Please ensure your full range of knowledge, skills, abilities, experience, and education are listed on your resume. These documents will be used to evaluate your written communication skills as well as supporting documents of your knowledge, skills, abilities, education, and professional experience. The Search Committee will not contact references without first verifying permission with the *finalist.*.
Posting Open Date	02/17/2025
Posting Close Date
Open Until Filled	Yes
Proposed Hire Date	04/01/2025
If time-limited please indicate appointment end date
Contact Information

Posting Specific Questions

Required fields are indicated with an asterisk (*).

*
How did you hear about this employment opportunity?
- UNC Charlotte Website
- HERC Job Board
- Inside Higher Education
- Circa (formerly known as Local JobNetwork)
- Another Website
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Other
Where did you learn about this posting?

(Open Ended Question)
*
How many years of direct work experience do you have facilitating Family Medical Leave Act (FMLA) process for employees?
- less than 2 years
- 2 - 4 years
- Over 5 years
- Knowledge of with no direct experience
*
Describe your direct work experience with FMLA administration.

(Open Ended Question)
*
Do you have professional experience with other types of leaves of absence (i.e. Disability, Military, Educational, Bereavement? If so, please indicate which type(s) and your experience.

(Open Ended Question)
*
Do you have professional experience working in Higher Education or other related state, government, not for profit agencies or other related field, as it relates to the position you are applying to?
- Yes
- No
*
Do you have advanced MS Office sills, with high-level Excel proficiency (experience with functions, pivot tables, and VLOOKUP preferred)? If yes, please explain your experience using Excel.

(Open Ended Question)
*
Do you have experience using Google Suite? In what capacity?

(Open Ended Question)

Applicant Documents

Required Documents

Resume / Curriculum Vitae
Cover Letter / Letter of Interest
Contact Information for References

Optional Documents