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Office clerk

22nd Century Technologies, Inc.
$15.00/Hour on W2 without bene
United States, Virginia, Franklin
Feb 19, 2025
Title: Office clerk

Location: Franklin, VA 23851

Pay Rate: $15.00/Hour on W2 without benefits

Duration: 3+ months

Shift Timing (Day/ Evening/ Night): Day

Role & Responsibilities:

  • Support is provided to the Financial Aid Office.
  • Perform general office and secretarial duties with Inquiry-only access to data systems.
  • Serve as first point of contact by welcoming all internal and external customers and determining the appropriate college service(s) based on their request.
  • Answer incoming phone calls and email messages to provide general information, transfer, take a message, or make appropriate referrals.
  • Assist current students, potential students, and staff by answering various questions and completion of tasks, such as online completion of the Free Application for Federal Student Aid (FAFSA).
  • Use our Student Information System in Inquiry Mode to be able to answer questions regarding aid and eligibility.
  • Maintain and distribute college forms, brochures, applications, and provide direction to the online resources found on website.
  • Prepare, fill, and maintain various reports, letters, memos, forms, and records. Intake forms and applications and provide initial review of completion then scan in for secondary review by other staff. Scan, shred, and maintain paper and electronic files according to policy. All other duties as assigned.

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