Drawback Specialist -1st Shift

Responsible for the accurate submission of drawback claims. Submits prior notice drawback entries to US Customs and Border Protection (CBP) for the refund of duties. Reviews pertinent documents for the preparation and submission of drawback claims, while complying with CBP and other government regulations.

Here is what you get as a FedEx Employee:

Job Description Summary:

• Responsible for the accurate submission of drawback claims.

• Submits drawback claims in strict accordance with CBP laws and regulations.

• Files drawback entries for the refund of duties by preparing and submitting drawback entries to CBP.

• Maintains established claim processing schedule.

• Ensures a high level of customer satisfaction by interacting daily with drawback clients, providing information and support on their claims and maintaining their accounts.

• Communicates to the client their responsibilities as claimants about the type of records to maintain, who is responsible to maintain the information, and the record retention period.

• Inform clients of necessary documentation for completion of a claim.

• Provides drawback status report to clients. Inform clients of their responsibility, as it pertains to prior notice laws and regulations, to avoid the possibility of action against the client by CBP.

• Reviews and prepares documentation for presentation to data entry staff.

Qualifications:

• High school diploma/GED.

• Three (3) years experience in customs brokerage.

• Knowledge of CBP rules, regulations, and tariff schedule.

• Knowledge of import and export transactions: role of the broker and freight forwarder and the documents pertinent to each transaction.

• Excellent communication skills needed to inform clients regarding their responsibilities in maintaining a drawback program.

• Demonstrated organizational skills to maintain claim filing schedule.

• Ability to prioritize workload to maximize revenue and satisfy client expectations.

• Math skills - ability to prorate, add, subtract, and multiply.

High school diploma/GED. Three (3) years experience in customs brokerage. Knowledge of CBP rules, regulations, and tariff schedule. Knowledge of import and export transactions: role of the broker and freight forwarder and the documents pertinent to each transaction. Excellent communication skills needed to inform clients regarding their responsibilities in maintaining a drawback program. Demonstrated organizational skills to maintain claim filing schedule. Ability to prioritize workload to maximize revenue and satisfy client expectations. Math skills - ability to prorate, add, subtract, and multiply.

Preferred Qualifications: Monday-Friday 8am-4:30pm Hybrid - Remote role with work-from-home and in-office options based on company policy.

Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current. Starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors. Permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay: $15.50 - $31.18

Additional Details:

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!

FedEx Logistics, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their protected veteran or disability status.

Equal Employment Opportunity: As a federal government contractor, we are committed to employ and promote qualified minorities, females, individuals with disabilities, and covered veterans (including, but not limited to, disabled veterans, recently separated veterans, Armed Forces service medal veterans, and other protected veterans. Our philosophy and commitment to equal employment opportunity and non-discrimination is the bedrock to job opportunities for all employees and applicants without regard to an individual's protected status (i.e. race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/parental status, pregnancy/childbirth, or related condition, religion, creed, age, disability, genetic information, veteran status, or any other protected status.) Click here and here to read more about "Equal Employment Opportunity is the Law."

FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.