Case Manager - 27th Avenue Health Center

We are a mission-driven, service-orientated industry leader looking for a Case Manager to join our team of caring professionals in Phoenix, AZ.

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Our mission is to provide extraordinary care by empowered people through exceptional outcomes.

Recently awarded among Arizona's Most Admired Companies in 2023

Seeking a Case Manager to join our interdisciplinary clinical team working with individuals in a justice-involved program. The Case Manager coordinates member referrals, provides case management services as needed, completes tasks that require serving the members who are enrolled in the Bridging the Gap Re-Entry /TIP Justice program.

Full-Time Employed: 40 hours/week

Location: 27th Ave and Indian School Rd.

Bilingual in Spanish is a plus (Additional Language Differential Pay Available)

Full Benefits Package, including 401K

Generous PTO/Sick Time (4+ weeks in year 1)

Duties may include:

• Responsible for direct face to face community-based services to assist client's re-entering into the community from jail and prison. Ensures linkage into community services and resources.
• Offers in-reach into jail, prison, sober living housing and treatment programs for the purpose of engaging member into BTG Re-Entry / TIP services. Orients potential clients to the BTG Re-Entry/TIP program.
• Provides transportation for members as appropriate and as medically necessary, and determined by the Re-Entry/ TIP team, in personal vehicle or in Terros Health provided vehicle, when available.
• Offers direct care wellness management and recovery strategies using strength-based engagement and psycho-social/educational /rehabilitation services as needed.
• Establishes therapeutic relationships with a variety of clients for the purpose of establishing and reaching appropriate treatment goals.

Benefits & Wellness:

• Multiple medical plans - including a no premium plan for employees and their families
• Multiple dental plans - including orthodontia
• Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support
• 4 Weeks of paid time off in the first year
• Wellness program
• Child Care Support Program
• Pet Insurance
• Group life and disability insurance
• Employee Assistance Program for the Whole Family
• Personal and family mental and physical health access
• Professional growth & development - including scholarships, clinical supervision, and CEUs
• Employee perks and discounts
  
  
  
  • Gym memberships
  • Tuition at GCU and University of Phoenix
  • Car rentals
  
  
  
  
• Bilingual pay differential

Education/Experience:

• High School Diploma or GED, as well as a combination of behavioral health education and work experience totaling a minimum of three (1) year; or an Associate's degree in any field, plus two years of work experience in a behavioral health service delivery. Bachelor's degree with 1 year experience or Master's degree in related behavioral health field.
• Computer Skills: Microsoft Word, Excel, Outlook, electronic medical record, NextGen preferred
• Minimum typing speed of 25 wpm
• Must have valid Arizona driver's license, be 21 years of age with minimum 4 years driving experience, and meet requirements of Terros Health's driving policy
• Must have a valid Arizona Fingerprint Clearance card (Level 1) or apply for an Arizona Fingerprint Clearance card within 7 working days of employment
• Interpersonal skills which allow for professional and positive relationships with co-workers, members, families, and other community members
• Good communication skills, evidenced by a non-judgmental approach, effective listening and positive interactions
• Certified Case Manager strongly preferred
• Must pass background check, TB test and other pre-employment screening

Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.