Linux Systems Admin - DevOps

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Milestone is seeking a Linux Sysadmin with strong communications, problem-solving and technical skills to help with day-to-day hardware deployment and repair systems operations. Linux Sysadmins are responsible for deploying, troubleshooting, repairing and ensuring the server and storage fleet is operating at its maximum capacity. As a member of a dynamic team of Linux Sysadmins, you will be responsible for monitoring your task queue to identify tickets that require additional assistance from your expertise. As part of the team, you will work onsite in our Utah based local datacenter, Monday through Friday 7a to 4p local time, interfacing directly with the datacenter operations team to assist in providing hardware repair support to ensure hardware gets validated and returned to the production fleet. As an autonomous enterprising person, you will be required to take initiative and drive leadership representing the Infrastructure and Shared Services (ISS) team in the datacenter.

How You Will Make an Impact:

Strong hands-on working knowledge of Linux

Working knowledge of Windows administration

Understanding of networking, storage, and server hardware infrastructure

Familiar experience with hardware from vendors like Hitachi, Netapp, Arista Cisco, Brocade, and Supermicro

Identify some basic code related problems in the validation process, and create tickets for the appropriate team to implement a fix

Managing your Jira ticket queue, troubleshooting hardware failure issues, applying appropriate repair steps, and validating hardware to send them back out to the production fleet

Communicate extensively with datacenter operations teams working hand in hand resolving hardware issues

Maintain and contribute technical documentation, troubleshooting manuals and run books to an internal wiki

Continuously review, learn, and understand internal services and tools that apply to our IT workflows

Provide mentoring and training when necessary to DC Operations teams

Resourcefulness and problem-solving aptitude

What you will need to Succeed:

Computer Science, Computer Hardware Engineering education, or at least five years in the industry

Ability to explain complicated hardware issues, hardware configurations and BIOS configurations

Fantastic problem-solving skills, especially related to server, storage, and network hardware

Minimum 3 years' experience as a Linux Sysadmin

Minimum 3 years' experience working in a Data Center

Excellent interpersonal and teamwork skills

Good written and verbal communication skills

Must be detail-oriented and a well-organized self-starter

Ability to take ownership of issues that arise from various hardware and software problems and follow them to resolution

Able to safely lift and move a minimum of fifty (50) pounds

Able to work onsite in our Utah based local datacenter, Monday through Friday 7a to 4p local time

Preferred Qualifications:

Basic knowledge of Storage products such as Flash Array and Flash Blade

Familiarity with Network Fiber Channel, iSCSI, VLANs, NFS, Port Channel Groups

Scripting is desirable in Python or Ansible programing

Familiar with automated booting in a Linux environment

Familiarity with automation tools, such as Jenkins, Docker, etc.

Familiarity with the Google suite of tools, including Sheets, Docs, etc.

Familiarity with ESXI/VMWare

Previous ticket system exposure

Knowledge of computer applications preferably with Slack, Teams, Jira, Google Workspace, and Microsoft Office Products

#LI-MM1

Estimated Pay Range:

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.