Systems Administrator (IT)

Systems Administrator

General Purpose of the Job

Mobile Device Management (MDM) Administrator provides direction and strategic guidance for the overall management and health of DaVita's mobile endpoint devices. There are multiple levels of responsibilities needed for our MDM administrator including: vendor coordination for SaaS hosted solution, in-depth knowledge of Apple's Device Enrollment Program (DEP) and Volume Purchase Program (VPP) programs, close coordination with MCOE and mobile app development teams, and overall knowledge of mobile devices. MDM administrator must have a detailed understanding of Incident and Problem Management process as SME for MDM with our Service Excellence teams; to include knowledge based articles and participation in multiple incident or problem resolution team/meetings. MDM administrator will be responsible for large or small scale rollout or other deployments for both hardware and software based initiatives. MDM administrator is expected to provide leadership and subject matter expertise during those deployments. Lastly MDM administrator is expected to keep abreast industry's best practices and technology trends to lead DaVita as our Village moves forward with MDM solutions.

Essential Duties and Responsibilities

• Maintain Overall Health and Management for all mobile devices; DEP, VPP, VMWare AirWatch console, coordinate updates on SaaS platform with vendor, Apple iOS management and SME

• MDM SME for internal DaVita teams; to include MCOE, HS Acutes Mobile, Villagehealth, RX IT, Enterprise Messaging and IT Service Excellence

• Deploy and maintain customized applications for the Village (Private App Store)

• Ability to automate common procedures and continuously look for and execute on opportunities to improve services and teammate experiences

• Create and maintain documentation to include Standard Operating Procedures (SOPs), Configuration Documentation, Policy Documentation, Knowledge Based Articles and Training Documentation

• Create and maintain documentation to include Standard Operating Procedures (SOPs), Configuration Documentation, Policy Documentation, Knowledge Based Articles and Training Documentation

Education and Experience

• 4-6 years' experience in Systems Administration

• Bachelor's Degree preferred

• High School Diploma required.

Specialized Experience, Education, Training, or Qualifications

• Bachelor's degree in Computer Science or Information Systems preferred, combination of education and progressively responsible work experience in related area may be substituted in lieu of degree.

• Experience with Intune, VMWare AirWatch/Workspace One or other enterprise level MDM platforms.

• Must have extensive knowledge and experience in Apple iOS, OSX and other mobile platforms, both hardware and software/OS.

• Strong knowledge of networking concepts and protocols to include carrier networks such as Verizon, and ATT.

• Experience in Project Management methods

Here is what you can expect when you join our Village:

• A "community first, company second" culture based on Core Values that really matter.

• Clinical outcomes consistently ranked above the national average.

• Award-winning education and training across multiple career paths to help you reach your potential.

• Performance-based rewards based on stellar individual and team contributions.

• A comprehensive benefits package designed to enhance your health, your financial well-being and your future.

• Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.

About Information Technology

The Information Technology Department designs, develops and maintains software programs required to keep DaVita on the leading edge of medical technology. DaVita's Information Technology Department has both clinic facing and non-clinic facing subgroups that provide our clinician teammates the tools to provide quality patient care. DaVita IT utilizes designers, developers, system architects, project managers, application architects, nurses, trainers and many more professionals to incorporate the technology needs of our clinicians, business and physician customers.

Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."

Why wait? Explore a career with DaVita today.

Go to http://careers.davita.com to learn more or apply.

To learn more about our Village and the world of dialysis, click here.

What We'll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out

• Support for you and your family: Family resources, EAP counseling sessions, access Headspace , backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.

#LI-SM5

This position will be open for a minimum of three days.

Salary/ Wage Range

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.