BIM Support Specialist II

A leading comprehensive engineering design and consulting firm, SSR provides innovative solutions for clients with facility and infrastructure challenges. To achieve client needs, SSR has multiple locations across the US. Working with a diverse group of individuals in a variety of markets, our team of experts partner with our clients to deliver advanced solutions that last.

SSR is committed to providing opportunities and benefits to colleagues that promote living fully. Through various competitive benefits and programs available, SSR supports the health, well-being, and personal growth of its employees.

SSR offers benefit options including medical, dental, and vision coverage, a generous contribution to employee-owned Health Savings Account, 401(k) with matching up to the full IRS maximum, tuition reimbursement, and a variety of other employee incentives and wellness programs. SSR is a 2019 A/E/C Building a Better World Award Winner which recognizes our commitment to community outreach and improvement.

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DESCRIPTION:

Responsible for assisting in the development and implementation of the overall Building Information Modeling (BIM) process as it relates to software application and project support. Regularly engages with design teams to train staff, enhance project performance and generally support the users. Provides support to users utilizing the firm's helpdesk ticket submittal system, iHelp. Works diligently to improve the dynamics of the BIM initiative through progressive thinking, testing, and implementation of applications. Performs other BIM application related tasks as necessary to maintain optimal performance of the process.

ESSENTIAL FUNCTIONS:

* Understands and embraces the firm's vision for the implementation and optimization of building information modeling (BIM) within all aspects of the firm's services and market sectors
* Communicates among all parties within the firm involved with using BIM/3D applications to keep everyone informed of changes, updates, etc.
* Troubleshoots application issues and communicates solutions to the users; logs issues into a database for future reference
* Outlines application profile and setup for installation on BIM workstations to maintain consistency and optimization
* Creates, coordinates, and conducts ongoing BIM/3D training for operators at all levels of experience
* Maintains and updates the firm's production manuals with training documentation and videos
* Investigates items of significance to the BIM application and keeps abreast of current trends in the computer/BIM industry
* Assists Design Technology Manager with software upgrades and deployments
* Maintains all aspects of plotting for BIM models and documents in regards to optimization of plotting solutions. Communicates with IT group any plotting needs including hardware, software, licensing and maintenance
* Works to develop, update, and maintain the firm's BIM content library and standards with direction from the Design Technology Manager.
* Assists in the implementation of a documented process for the production of 3D modeling as part of the delivery of engineering services
* Assists other BIM support members with help tickets
* Provides technical guidance to other BIM Support team

KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS:
KNOWLEDGE:
* Thorough knowledge of Microsoft Office (i.e., Word, Excel, and Outlook)
* Demonstrated proficient knowledge of Revit
* Demonstrated proficient knowledge of AutoCAD
* Demonstrated proficient knowledge of BIM and 3D modeling
* Demonstrated proficient knowledge of Navisworks
* Demonstrated proficient knowledge of Autodesk Construction Cloud
* General knowledge of engineering theories and methodologies

SKILLS and ABILITIES:
* Judgment and Decision-Making Skills - ability to make reasoned judgments that are logical and well thought out, constructively questioning and analyzing information in order to make the best conclusion
* Interpersonal Skills - ability to interact positively and work effectively with others
* Technical Writing Skills - skilled in the area of summarizing or explaining technical information in a clear, concise, and accurate way, communicating the point intended
* Customer Focus - dedicated to meeting expectations and requirements of internal and external customers; acts with customers in mind and establishes relationships gaining their trust and respect
* Comprehension - ability to understand information, ideas, and direction presented in writing and/or verbally communicated
* Written Communication Skills - ability to clearly deliver a message through written words using correct grammar, spelling, and punctuation
* Speech Clarity - ability to speak clearly and in a common language so that others can understand you
* Detail-Oriented - ability to achieve accuracy and thoroughness when accomplishing a task; pays attention to details and is able to understand what caused a certain outcome
* Visualization - ability to produce an image mentally and use that information in designs
* Training Skills - ability to enhance the job performance of colleagues through teaching; assist colleagues in the development of necessary knowledge, skills, and competencies to improve future performance

MINIMUM QUALIFICATIONS:
* Technical school graduate with six years of related experience OR Bachelor's degree with four years of related experience

PHYSICAL DEMANDS: (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
* Frequently/extensively use a computer for several hours at a time
* May need to periodically maneuver over, under, and around barriers
* Ability to lift and/or carry plans weighing up to 30 pounds

SSR is an Equal Opportunity / Affirmative Action Employer

EOE Disability/Veteran

Our mission is to make a positive difference for our clients, colleagues, and communities.

Recruiters or staffing agencies: SSR is not obligated to compensate any external recruiter or search firm who presents a candidate, their resume, or profile to an SSR employee without 1) a current, fully-executed agreement on file and 2) being assigned to the open position via HR