Director of Operations

Director of Operations is a leadership role overseeing all new project start-ups (on and off campus), operating assets and serving as a liaison between operations, business development, asset management and construction. This position will be responsible for supervision and oversight of setup and implementation and operational execution at all new projects and will be a driving force behind maximizing performance by formulating business plans, asset and lifecycle plans, analyzing market conditions, adapting execution strategies, interfacing with partners and reporting on key performance indicators. This position directly supervises the maintenance, capital improvement and purchasing function at designated locations providing direct oversight of regional and site level operations, maintenance and facility team management.

Provide supervision, direction and oversight, review performance and strategy of management teams, third party off-campus operators and work in close coordination with the Inwood/Gilbane departments of Asset Management and Marketing.
• Prepare, review and or approve annual budgets, capital plans and financial plans/projections for review and approval. Monitors and reviews monthly financial and marketing performance. Ensure compliance with required investor governance, loan covenants and partner KPI's.
• Oversee and lead the periodic physical site inspections and file reviews and document and communicate results.
• Oversee and manage any large scale capital projects and/or renovations.
• Prepares and directs annual strategy related to new asset transitions, move in/out planning and coordination of overall facility condition monitoring.
• Supports the pursuit of on-campus P3 awards though operational underwriting, drafting of proposal narrative and participating in campus visits, interviews and/or presentations.
• Work in tandem with the Development, Design and Delivery teams as well as campus partners to develop business plans, project pro formas, operating budgets and execution strategies for each asset or new project.
• Implements improved processes and operational methods to generate strong asset and facility performance, workflow optimization while maximizing revenue/profitability and minimizing risk.
• Network with clients, vendors and partners to build and maintain strong relationships.

EXPERIENCE/EDUCATION

• Bachelor's degree required; Advanced degree, preferred.
• Minimum 5-7 years of experience in property/facility management; experience with new business development required.
• Minimum 5 years of supervisory experience required.

KNOWLEDGE, SKILLS & ABILITIES

• Excellent verbal and written communication skills with the ability to professionally present vision, strategy, goals and results both internally and externally.
• Proven ability to formulate and execute strategic and tactical organizational and operational plans to improve performance and support Partner/Company goals.
• A proven ability to identify, collect and analyze operations performance data, market research data, and other related data to improve performance
• Proven success in budgeting, facility and capital planning, financial management, team development, and performance management.
• Thorough understanding and strong working knowledge of trades related to HVAC/MEP Systems, campus central plants, carpentry, plumbing, roofing, electrical and landscaping is required.
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary internal and external customer service.
• Ability to work independently and to carry out assignments to completion within parameters of instructions given prescribed routines, and standard accepted practices.
• Must possess ability to provide vision and leadership.
• Self-starter and able to work independently
• Must be willing to travel (up to 50%+)

Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.

For Providence, RI this ranges from $122,100.00 - $167,900.00 plus benefits and retirement program.
For Arlington, VA this ranges from $136,100.00 - $187,100.00 plus benefits and retirement program.

Gilbane offers an excellent total compensation package which includes competitive health and welfare benefits and a generous profit-sharing/401k plan. We invest in our employees' education and have built Gilbane University into a top training organization in the construction industry. Qualified applicants who are offered a position must pass a pre-employment substance abuse test.

Gilbane is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, national origin, race, religion, sex, sexual orientation, gender identity, protected veteran status, or disability status.

Note to Recruiters, Placement Agencies, and Similar Organizations: Gilbane does not accept unsolicited resumes from agencies. Please do not forward unsolicited agency resumes to our jobs alias, website, or to any Gilbane employee. Gilbane will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Gilbane and will be processed accordingly.