Job Summary:
The AI Business Analyst will be a liaison for product owner(s), cross-functional product development team(s), and shared IT resources and IT management. Job Duties:
- Collaborates with product owner(s) to understand business needs from the epic and feature level to small actionable user stories
- Proactively manages projects by anticipating potential challenges, identifying solutions, and ensuring timely delivery of AI initiatives
- Works closely with product owners to refine product backlogs and ensure clarity in requirements
- Supports moderate to large AI projects, managing project scope, resources, and timeline
- Follows Agile Scrum values, principles, and processes; ensures clarity of these items for others; provides coaching as needed; and helps the team to enact effective Agile Scrum approaches
- Drives common understanding amongst the product owner and team members, helping define and refine requirements, business rules, technical solutions, and acceptance criteria
- Maximizes business outcomes through product coordination, assists where needed, removes blocks, and maintains the teams focus on delivering value
- Provides frequent status updates and resolves conflicts and removes obstacles
- Elicits, understands, analyzes, and defines business requirements from the user's perspective
- Writes epics, features, and user stories to INVEST Criteria
- Ensures clear acceptance criteria and definition of done
- Contributes to the delivery of AI solutions at scale
- Coordinates and participates in sprint planning and sprint goal setting; ensures highest priorities are being met
- Ensures common understanding of requirements and solutioning among team members
- Joins and participates in daily product standups; provides and receives direct and immediate feedback
- Aids with project documentation including knowledge articles, process flowcharts, functional and regression test scripts
- Coordinates and participates in retrospective meetings
- Facilitates internal communication and effective collaboration and helps teams to implement change effectively
- Shields the team from external interference, allowing for focus on delivery of value
- Helps build a productive environment where team members 'own' the product and enjoy working on it
- Other duties as required
Qualifications, Knowledge, Skills, and Abilities:
Education:
- High School Diploma / GED, required
- Bachelor's degree with a focus in Computer Science or Business, preferred
Experience:
- Three (3) or more years of experience as a Business Analyst in an Agile Environment, required
- Experience with Project Management, preferred
- Broad business experience within a professional services environment, preferred
License(s)/Certification(s):
- Scrum Master Certification, preferred
- SAFe Certification(s), preferred
Software:
- Experience with one (1) or more of the following, preferred:
- Chat GPT
- Microsoft 365 Copilot
Other Knowledge, Skills, & Abilities:
- Strong organizational skills with the ability to manage multiple tasks and priorities effectively
- Excellent communication and interpersonal skills, capable of conveying technical concepts to non-technical stakeholders
- Interest in emerging technologies and their applications
- Ability to work collaboratively within cross-functional teams
- Strong problem-solving skills with a focus on customer-centric solutions
- Ability to listen and support team members as a collaborative partner
- Effective communicator with strong relationship-building skills
- Ability to handle conflict resolution and achieve consensus
- Passion for quality software and design thinking
- Ability to apply system thinking to day-to-day activities
- Resiliency in ambiguous situations and comfort with transparency, inspection, and adaptation
- Focused on continuous improvement and learning from experience
- Ability to balance team and individual responsibilities
- Commitment to achieving common goals while working ethically and with integrity
- Willingness to work beyond standard business hours and travel as needed
- Ability to travel on a limited basis for firm-sponsored trainings and conferences
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