Business Support Specialist

TEKsystems
$82.11 / hr
life insurance, sick time, 401(k), retirement plan
United States, Illinois, Chicago
Jan 29, 2025
Description Our client is seeking a Business Support Specialist to lead the end-to-end design of cybersecurity educational content, develop playbook documentation, and manage executive-level communications related to cybersecurity initiatives. This role requires a strong executive presence, exceptional written communication skills, and expertise in PowerPoint presentations to effectively engage and educate employees, leadership, and key stakeholders. The ideal candidate will collaborate with cybersecurity, cloud, risk management, and executive teams to ensure clear messaging, effective training, and well-documented security procedures. Cybersecurity Training & Educational Content Development: End-to-end design and development of cybersecurity training programs for employees at all levels. Create engaging e-learning modules, instructor-led training, phishing simulations, and interactive workshops to promote security awareness. Utilize PowerPoint and other multimedia tools to craft compelling presentations that simplify complex security concepts. Ensure cybersecurity training aligns with industry best practices, compliance regulations, and evolving threat landscapes. Playbook Documentation & Security Procedures: Develop and maintain detailed cybersecurity playbooks, incident response guides, and best practice documentation to enhance preparedness. Create step-by-step security action plans for handling incidents, data breaches, and compliance audits. Standardize security policies and procedures to ensure clarity, accessibility, and usability for both technical and non-technical employees. Executive Communications & Stakeholder Engagement: Serve as a point of contact for cybersecurity-related executive communications, ensuring leadership is informed of security initiatives, risks, and compliance efforts. Develop high-impact PowerPoint presentations, reports, and executive briefings on cybersecurity trends, training progress, and security initiatives. Craft clear and concise messaging for company-wide security alerts, policy updates, and training rollouts. Work closely with legal, compliance, and HR teams to ensure cyber security messaging aligns with regulatory requirements and corporate policies. Additional Skills & Qualifications* Required Qualifications: * Bachelor's degree in Business, Cybersecurity, Communications, or Project Management. * Experience in cybersecurity training, documentation, and executive communications. * Strong executive presence with the ability to engage and influence leadership and stakeholders. * Exceptional written and verbal communication skills, with a focus on clear, concise, and strategic messaging. * Expertise in PowerPoint tools to create high-quality presentations and training materials. Preferred Qualifications: * Knowledge of cybersecurity best practices, threat mitigation, and compliance frameworks (e.g., NIST, CIS, ISO 27001). * Certifications such as CISSP, CISM, Security+, or Certified Technical Trainer (CTT+). * Experience with LMS platforms, e-learning tools, and cybersecurity awareness programs. * Familiarity with cybersecurity policies, incident response, and risk management frameworks. Pay and Benefits The pay range for this position is $82.11 - $82.11/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Chicago,IL. Application Deadline This position is anticipated to close on Feb 3, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.