Sales Advisor

At Crutchfield, our innovative company culture is centered around helping our employees succeed while delivering best-in-class service to our customers. We're looking for exceptional sales advisors to join our growing team. If you haven't heard of us, we're a unique blend of things: an acclaimed, national online retailer, a family-owned business that's Virginia-based, and a community-oriented group of consumer electronics enthusiasts. In short, we sell fun stuff and love doing it. For the 3rd year in a row, we've been recently named as one of the Best Places to Work by Virginia Business Magazine and Best Companies Group.

Read on if you're a natural at helping people and value a healthy, supportive work environment...

Who you are:

Friendly. Engaging. Empathetic. Curious. Ready to go the extra mile.

As a Crutchfield Sales Advisor you will:

• Engage our customers with an open, interested, and honest rapport about their project and the solutions we offer.
• Ask questions to uncover a customer's needs, offer a recommendation for the best solution, and make purchasing easy.
• Offer any accessories to provide a better out-of-the-box experience for the customer and their project.
• Collect and provide all appropriate information, using our point-of-sale computer applications.

Qualifications:

• Passion for customer service and exceptional interpersonal skills.
• Proficient computer skills.
• Ability and willingness to learn consumer electronics.
• Highly self-motivated.
• Ability to communicate clearly and effectively through phone, email, and chat.
• Ability to work some evenings until 8pm and some weekends.
• Previous sales, customer service, and/or consumer electronic preferred, but not required.

Training:

If you don't know everything about electronics, no worries. Every new team of Advisors gets three months of paid, hands-on training with an experienced instructor before working with customers on their own. Our next training class is scheduled to begin on March 24th, 2025.

Salary and Benefits:

Between our competitive base salary and incentives, our Advisor income average is $53,000/year with an opportunity to earn significantly more. We also offer a competitive benefit package, a comprehensive wellness program, tuition reimbursement, relaxed dress code, and discounts on the fun stuff we sell. You're even allowed to bring your dog to work!

Onsite and Remote Work:

Our new Advisors will be trained onsite in Norton, VA, but after training you will have the opportunity to work a hybrid schedule which allows 2 days working from home and 3 days working onsite per week.

Crutchfield is an equal opportunity employer, and we welcome applications from all suitably qualified persons regardless of their race, color, sex, sexual orientation, gender identity, national origin, ethnic origin, religion/belief, disability, veteran status or age.

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