Residential Life Intern, Pre-College Programs - Division of Student Affairs

The Residential Life Intern will work collaboratively with Pre -College CAs and (S)RAs to create a warm, welcoming, and inclusive environment for the Pre-College community with the support and guidance of the Assistant Director for Pre-College Student Affairs. This role will assist with the supervision, administration, and promotion of a diversified residential experience within the Pre-College residence hall community.

This is a live-in position. Work hours will include evening hours and weekends, in addition to regular working hours. The position will start on May 27, 2025, and end on August 3, 2025.

Position Overview and Purpose:

This position will work as part of the team in the summer and contribute to their success by supporting student programming and residential staff. Demonstrating strong communication and organization skills, this position helps to ensure the safety, security, and well-being of the Pre-College community, working effectively and efficiently through independent work but also as an integral member of a team.

Core responsibilities include:

Student Staff Training and Supervision

• Assisting in the facilitation of RA training sessions with guest speakers

• Advising staff in response to student situations such as policy violations, roommate issues, etc.

• Participating in and assisting, if needed, all-staff, all-student, and building-specific meetings

Emergency response

• Supporting CAs in serving as the first line of response in residence halls for issues such as fires, medical and mental health emergencies, lost child protocol, etc.

• Coordinating support to CAs, (S)RAs, and students in emergency situations. Assisting CAs in coordinating emergency room/urgent care trips for students.

• Assisting university officials in the event of an emergency and during any investigation process if needed.

Program & event planning

• Operations and logistics of Early Arrival Days, Opening Day, Orientation Day, Move-out/Closing Days, trips, and events. Coordinating staff for all events, activities, trips, and clubs.

• Supporting the 3-week and 5-week activities, as well as any additional events/programming.

Transportation coordination

• Planning and scheduling the staff logistics of airport transportation for Early Arrival Days and Opening Day

• Supporting the welcome/check-in process for arriving students at Pittsburgh International Airport and managing the airport shuttles on Closing Days.

Communication

• Reporting all staff and student concerns/requests in a timely manner and following up on requests if appropriate.

• Serving as a communication coordinator among students, CAs, (S)RAs, and the Assistant Director.

Student management

• Supporting the Assistant Director in addressing student issues or concerns, if appropriate.

• Checking and reviewing building incident reports daily, following up with (S)RAs and students involved

• Maintaining confidential student records/information.

• Meeting with students as necessary and if appropriate.

Community development

• Enforcing the zero-tolerance bullying policy throughout the Pre-College community.

• Ensuring that the shared vision, values, and code of conduct is upheld throughout the housing communities and among students and staff.

• Being a positive role model to Pre-College students by providing an example of students who are involved on campus and living well-balanced lifestyles.

Administration and other responsibilities

• Completing required training to receive and be responsible for the procurement card (P-Card) and completing required transaction verification submissions promptly.

• Documenting and keeping records of student-related and RA/CA-related issues.

• Creating/updating documents necessary to improve processes and better serve Pre-College students as well as RA/CA needs, if appropriate.

• Implementing and managing the student Absence From Campus (AFC) Request process, including phone and email communication with parents/guardians & students of the assigned housing community.

• Staying on campus and remaining available when on duty phone responsibility.

• Completion of final walk-throughs of residence halls to ensure all housing facilities (student dorm rooms, assigned floors, front desk area, kitchens, refrigerators, lobbies, bulletin boards, door decorations, and other building common areas) are cleaned, organized and returned to their original condition.

• Working with CAs and (S)RAs to organize and move out items left by Pre-College students.

• Maintaining daily communication and providing updates on student, staff, and programming issues.

• Providing feedback and updates as necessary.

• Other duties as assigned by the Assistant Director.

Flexibility, excellence, and passion are vital qualities within the Division of Student Affairs. Inclusion, collaboration, and cultural sensitivity are valued competencies at CMU. Therefore, we are in search of a team member who is able to effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.

You should demonstrate:

• Strong attention to detail

• Flexibility in work hours

• Crisis management skills

• Excellent oral/written communication skills

• Critical Thinking/Creative Problem Solving

• Strong Organization Skills

• Project Planning/Time Management

• Commitment to Diversity, Equity, Inclusion, and Belonging

• Embodiment of the Pre-College Mission and Vision

Qualifications:

• Graduate students preferred

• Relative experience in residential life

• Excellent communication and leadership skills

Requirements:

• Successful background check

• Child Protection Clearances (Act 153)

Additional Information:

• Sponsorship: Applicants for this position must be currently legally authorized to work for CMU in the United States. CMU will not sponsor or take over the sponsorship of an employment visa for this opportunity. Carnegie Mellon is not a qualifying employer for the STEM OPT benefit: only the 12-month OPT may be used to work at Carnegie Mellon.

Joining the CMU team opens the door to an array of exceptional benefits available to eligible employees.

Those employees who are benefits eligible have the opportunity to experience the full spectrum of advantages from comprehensive medical, prescription, dental, and vision insurance to an enticing retirement savings program offering a generous employer contribution. You can also unlock your potential with tuition benefits and take well-deserved breaks with ample paid time off and observed holidays. Finally, rest easy knowing you are covered by life and accidental death and disability insurance.

Other perks include a free Pittsburgh Regional Transit bus pass, our Family Concierge Team to help navigate childcare needs, fitness center access, and so much more!

For a comprehensive overview of the benefits that may beawaiting you, explore our Benefits page.

At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond just credentials, we consider the role and responsibilities, your invaluable work experience, and the knowledge gained through education and training. We acknowledge and appreciate your unique skills and the diverse perspective you bring. Your journey with us is about more than just a job; it's about finding the perfect fit for your professional growth and personal aspirations.

Are you interested in an exciting opportunity with an exceptional organization?! Apply today!

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