Workforce Manager- Outreach

• Bachelor's degree Economics, Public Administration, Business, Industrial Management, Education or related field.
• Four (4) years sales/client management or related experience.

• Master's degree with related experience preferred.
• Evidence of experience in Recruitment, Marketing or related area
• Evidence of developing/maintaining strategic partnerships in the community
• Evidence of experience managing diverse functional teams
• Evidence of managing multiple ongoing projects
• Evidence of experience working in a complex organization with all classifications of employees, from entry-level to executive
• Evidence of excellent customer service experience

• Cover letter, resume, and transcripts are required and must be attached to the online application in order to receive any consideration.
• Interviews will be conducted by a hiring committee.

• Supervises staff to include prioritizing and assigning work; conducting performance evaluations; coordinating staff training; and implementing hiring, discipline, and termination procedures; ensures all operations are performed in accordance with applicable laws, regulations, policies, and procedures.
• Develops and/or oversees the implementation of recruitment and enrollment operational strategies and initiatives specific to Workforce & Economic Development programs and provides actionable direction and leadership to the initiative; work may involve developing and implementing plans and strategies, analyzing data and tracking metrics to evaluate plans and programs, and coordinating program operations to ensure compliance with regulatory and policy requirements.
• Coordinate with community advocates, business leaders, and internal/external personnel, departments, and agencies to promote the College, build and maintain strategic partnerships, communicate general and specific information, and facilitate related departmental operations.
• Reviews and approves budgets; work may involve monitoring expenditures, analyzing financial information, and approving purchase and other requisitions; ensures departmental staff follow appropriate financial controls, and comply with applicable guidelines, standards, and requirements.
• Prepares, maintains, and updates reports, records, communications materials, and other documentation; work may involve researching, compiling, and analyzing information, and making recommendations based on findings.
• Perform other duties as assigned.

• Knowledge of supervisory principles;
• Knowledge of admissions and recruitment/enrollment programs;
• Knowledge of community and school partnership models and dynamics;
• Knowledge of marketing principles and practices;
• Knowledge of public relations principles
• Knowledge of customer service principles;
• Knowledge of program management principles and practices

• Skilled in supervising and evaluating staff performance;
• Skilled in identifying and evaluating systems and processes to increase and promote efficiency;
• Skilled in developing and fostering community partnerships and agreements;
• Skilled in marketing college programs;
• Skilled in preparing and maintaining records, reports and related data;
• Skilled in exercising and maintaining confidentiality;
• Skilled in providing project management, organization and logistics;
• Skilled in providing customer service;
• Skilled in speaking in public;
• Skilled in monitoring budgets;
• Skilled in utilizing a computer and relevant software applications;
• Skilled in utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and others sufficient to exchange or convey information.

None.