Facilities Support Specialist

• Performs a variety of operational support duties for the Facilities team.
• Vets, qualifies and facilitates work flow process for incoming/outgoing work orders.
• Answers incoming emergency/urgent client service requests and assigns work and follows-up as needed.
• Prioritizes patient care and/or safety work orders and dispatches accordingly.
• Generates work order reports as needed.
• Ensures and maintains accuracy of CMMS work order system data to include site-specific information and employee profiles (i.e. reset passwords, corrects/adds data to CMMS system).
• Assists with audits.
• Oversees Service Vendor process to include but not limited to:
• Training verification, badging and coding, dispatch of service vendors.
• Determine scope classification and allocate expense to correct budget.
• Purchase order creation/invoice processing.

Additional Responsibilities

• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.