Office Assistant (Temporary) - Office of International Education, Office of the Provost

Carnegie Mellon University
vision insurance, paid time off
United States, Pennsylvania, Pittsburgh
5000 Forbes Avenue (Show on map)
Jan 28, 2025
The Office of International Education (OIE) is seeking an efficient, highly-detail oriented, (temporary) Office Assistant to join the team. This position is responsible for assisting with the preparation of visa documents to new students and scholars as well as assisting a busy reception area, interfacing with, and providing basic information to students and scholars, and for providing general administrative support to staff in the Office of International Education. The role involves data entry for visa document processing, managing student records, answering inquiries about procedures and immigration documents, and handling correspondence. Additionally, it includes assisting with federal student/scholar record maintenance, visa document processing, and accessing protected student/scholar information under FERPA. Note: This position is a full-time, temporary, position of approximately 6 months' duration. *Core responsibilities will include:* Assists with processing l-20s and DS-2019s for new and continuing students and scholars; updates student and scholar database; corresponds with students, scholars and departments and electronically send visa documents Provides back up support for front desk reception: receive and welcome walk-in customers and phone customers, respond to general office emails, answer basic immigration questions as well as answering questions on non-immigration, study abroad and procedural matters Administrative work including routine database and paper file updates/maintenance, file inactivations, assistance with tasks/projects for advisors, Study Abroad support and general filing, other miscellaneous job-related duties as assigned Assists with processing l-20s and DS-2019s for new and continuing students and scholars; updates student and scholar database; corresponds with students, scholars and departments and electronically send visa documents Provides back up support for front desk reception: receive and welcome walk-in customers and phone customers, respond to general office emails, answer basic immigration questions as well as answering questions on non-immigration, study abroad and procedural matters Administrative work including routine database and paper file updates/maintenance, file inactivations, assistance with tasks/projects for advisors, Study Abroad support and general filing, other miscellaneous job-related duties as assigned You should demonstrate: Strong organizational, interpersonal, and communication skills, as well as composure and the ability to work well under the pressure of a busy office environment Ability to handle multiple tasks, with a high level of complexity, simultaneously as well as the ability to prioritize and complete tasks in a timely manner Ability to exercise judgment and maintain confidentiality are critical as is a willingness to assume responsibility and work collaboratively Inclusion and cultural sensitivity are valued competencies in the Office of International Education and at CMU. Therefore, we are in search of a team member who can effectively interact with a varied population of diverse audiences. The hiring department is especially interested in qualied candidates who can contribute, through their work/life experiences to the diversity and excellence of the academic community and our engagement with a multicultural student body. Qualifications: Associates Degree or equivalent combination of training an experience required; bachelor's degree preferred. 2 or more years clericals and/or office experience, including word processing or database entry experience Experience with various computer applications, including Microsoft Office products is expected. A combination of education and meaningful experience from which comparable knowledge is demonstrated may be considered. Requirements: Successful background check Additional Information: Sponsorship: Applicantsfor this positionmustbecurrentlylegallyauthorized to workfor CMUin the United States. CMU will notsponsor or take over the sponsorship of an employment visa for this opportunity.Carnegie Mellon is not a qualifying employer for the STEM OPT benefit: only the 12-month OPT may be used to work at Carnegie Mellon. Duration: This is a full-time, temporary, position of approximately 6 months' duration. Joining the CMU team opens the door to an array of exceptional benefits available to eligible employees. Those employees who are benefits eligible have the opportunity to experience the full spectrum of advantages from comprehensive medical, prescription, dental, and vision insurance to an enticing retirement savings program offering a generous employer contribution. You can also unlock your potential with tuition benefits and take well-deserved breaks with ample paid time off and observed holidays. Finally, rest easy knowing you are covered by life and accidental death and disability insurance. Other perks include a free Pittsburgh Regional Transit bus pass, our Family Concierge Team to help navigate childcare needs, fitness center access, and so much more! For a comprehensive overview of the benefits that may beawaiting you, explore our Benefits page. At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond just credentials, we consider the role and responsibilities, your invaluable work experience, and the knowledge gained through education and training. We acknowledge and appreciate your unique skills and the diverse perspective you bring. Your journey with us is about more than just a job; it's about finding the perfect fit for your professional growth and personal aspirations. Are you interested in an exciting opportunity with an exceptional organization?! Apply today! Location Pittsburgh, PA Job Function Administrative Support and Coordination Position Type Staff - Fixed Term (Fixed Term) Full Time/Part time Full time Pay Basis Hourly More Information: Please visit "Why Carnegie Mellon" to learn more about becoming part of an institution inspiring innovations that change the world. Click here to view a listing of employee benefits Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran. Statement of Assurance