Manager of Weatherization Services

JOB SUMMARY:

The City is looking for a candidate who has good managerial skills, enjoys working with people and providing services to low-income clients. The primary responsibility of the Manager is to supervise and manage the day-to-day operations of the weatherization, energy assistance, and housing rehabilitation programs at the Department of Housing and Human Services (DHHS) in the City of Frederick.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manages the day-to-day and programmatic operations of the weatherization, housing rehabilitation and other energy programs, and directly reports to the Assistant Director of Housing.
• Assists in the recruitment and hiring of program staff.
• Manages the training, performance, and scheduling of program staff and contractors.
• Administers federal and state grants, assists with grant applications, prepares grant reimbursement requests and other necessary grant reports.
• Works with federal and state partners to comply with desk performance monitoring and assist and oversees technical monitoring.
• Collaborates with staff to develop and implement program components and processes that enhance the delivery of services to low-income clients.
• Provides direct client services such as intake, outreach, scheduling, and/or housing services as required or assigned.
• Develops and maintains strong relationships with state and federal regulators, community partners, contractors and other key stakeholders.
• Coordinates all aspects of programmatic quality assurance including, but not limited to, conducting internal audits, annual credential certifications, fielding client queries, and coordinating inspections.
• Facilitates weekly staff meetings, attends DHHS meetings, and provides presentations as assigned.
• Represents the DHHS at City, inter-agency and community meetings as needed or assigned.
• Performs financial management of the weatherization program; tracking expenditures, creating requisitions, and overseeing payment to vendors.
• Procures equipment, manages inventory, and provides routine maintenance of necessary supplies and equipment.
• Maintains all paper and electronic records as needed; performs data entry and produces reports as required or assigned.
• Assists in the general maintenance and cleaning of the Department and designated work areas.
• Performs other duties as assigned.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

REQUIRED EDUCATION AND/OR EXPERIENCE:

• Associates degree or equivalent in construction management, business management, human services, social sciences or a related field.
• Three (3) years of program management or supervisory experience; additional years of higher education may be substituted for years of management or supervisory experience.

REQUIRED CERTIFICATES AND/OR LICENSES:

• Vehicle Operator's license with satisfactory driving record that meets insurability standards of the City's insurance carrier is required. The employee must maintain the license for the duration of their employment.
• Specific certifications and/or licenses as required to perform program operations and supervision; to be evaluated by the Director on a case-by-case basis.

REQUIRED SKILLS (Communication/Language; Mathematical; Computer; etc.):

• Ability to work within a multidisciplinary team.
• Commitment to professional ethics and standards.
• Strong interpersonal communication skills and good writing skills using the English language.
• Ability to understand and apply programmatic information including the State of Maryland's Technical Policies and Procedures Manual for the Weatherization Assistance Program and Empower (POMS) and other state and federal guidance and notifications.
• Ability to provide services to low-income persons.
• Ability to safely drive cargo and passenger vans.
• Ability to use basic computer programs such as MS Word, Outlook, Excel, and PowerPoint.
• Ability to use home modeling reports and project management software (Hancock, HEAT) or ability to learn within three (3) months of employment.

OTHER DESIRABLES:

• Weatherization experience as auditor and/or quality control inspector.
• Ability to communicate using Spanish and American Sign languages.
• Experience in providing human services.
• Bachelor's degree in relevant field or discipline.
• Training in Weatherization Tactics, Energy Auditing, and Weatherization of Mobile Homes.
• Building Performance Institute Home Energy Professional Energy Auditor.
• Building Performance Institute Home Energy Professional Quality Control Inspector.
  
  

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by the incumbent to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee may be frequently required to remain in a stationary position or move about for long periods of time and position themself to reach items above or below their reach. The employee must occasionally ascend and descend levels and/or ladders. The employee is occasionally required to lift and/or move up to 20 lbs. Specific vision abilities required by this job include the ability to observe and inspect items directly in front or to either side of self, to assess items at a distance, to distinguish colors, depth perception, and ability to adjust focus.

WORK ENVIRONMENT/CONDITION: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee is exposed periodically to outside weather conditions, but most work is performed in a typical office setting. Open-toed shoes and sandals are prohibited in some DHHS locations and at client sites; other personal protective equipment may be required.