Social Services Staff - "Good Neighbor"

ESSENTIAL RESPONSIBILITIES:

• Assist as the facility representative with prospective residents, families and discharge planners for persons in need of skilled nursing care.
• Assist with orientation of residents to the skilled nursing facility and services.
• Collect and accurately record admission data including social, medical and financial information and address questions and concerns and family adjustment when needed.
• Maintain current documentation in resident's health record as it relates to the social services care component of the comprehensive care plan for each resident as identified by the interdisciplinary team.
• May participate in resident care planning meetings for ongoing departmental communication and problem-solving of delivery of Social Services to residents and families.
• May assist to maintain contact with hospital discharge planners to assure continuity of care.
• Assist in the communication of appropriate information to departments regarding individualized resident needs.
• Assure that appropriate care plan documentation is complete as required by regulations and in accordance with individualized needs.
• Assist with resident appointments, transportation arrangements, and ancillary service needs.
• Offer individualized and group support to residents based on resident requests, resident and family feedback, facility needs assessments, and ongoing resident changes.
• This position is internally referred to as the "Good Neighbor", and requires adaptability and flexibility to continuously adjust the essential responsibilities based on the current resident population and changing resident needs.

EDUCATION AND WORK EXPERIENCE:

• Required Degree: High School Diploma or the equivalent
• Preferred Degree: Associates Degree
• Certificate(s): Certifications in related areas are highly desirable.
• Experience: Entry Level

KNOWLEDGE, SKILLS, AND ABILITY:

• Effective communication, organizational skills, and interpersonal skills
• Strong documentation skills, keep files updated, establish progress reports and collaborate with others in your filed to organize a comprehensive treatment or management plan for clients/patients. * Understand and follow all regulatory and corporate policies related to confidentiality of the resident's medical, financial and personal information.
• Self-directed, creative, flexible, focused, and collaborative.

PHYSICAL REQUIREMENTS:

• Sufficient physical ability and mobility to work in an office/community setting.
• Ability to stand or sit for prolonged periods of time.
• Ability to occasionally stoop, bend, kneel, crouch, reach, and twist.
• Ability to lift, carry, push, and/or pull light to moderate amounts of weight up to 50 lbs.
• Ability to operate various equipment base on department and weather conditions
• Engaging in repetitive movements of wrists, hands, and fingers - typing and/or writing.
• Clarity of Vision:
  • For near visual acuity Clarity of vision at approximately 20 inches or less (i.e., working with small objects or reading small print), including use of computers.
  • For far visual acuity, Clarity of vision at 20 feet or more. This is not just the ability to see a person or object, but the ability to recognize features as well.
  • For peripheral vision, observing an area that can be seen up and down or to right or left while eyes are fixed on a given point.

Reasonable Pay Estimate

For full time employees, we offer a generous benefits package that includes:

• Medical, dental and vision insurance
• Employer paid group term life and disability
• Paid Time Off (PTO) & six paid holidays
• 403(b) with a 3% employer match
• Fitness center use at most facilities.
• Various voluntary benefits:
  • Life, AD&D
  • Tuition assistance and scholarships
  • Employee assistance program
  • Legal services, home/auto insurance, discount purchasing program
  • Pet Insurance

For more information about Covenant Living and CovenantCare at Home, please visit www.covliving.org or www.covenantcareathome.org.

Covenant Living and CovenantCare at Homeare equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances.