Medical Examiner Outreach Liaison

Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.

Under the direction of the Manager of Tissue Services, Medical Examiner Outreach Liaison is responsible for establishing and maintaining working relationships with Medical Examiner-Coroner professionals in the Versiti Organ and Tissue service area to enhance and improve out of hospital referral sources.

Benefits
Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.

Establishes contacts among Medical Examiner-Coroner agencies within the Versiti Organ and Tissue service area in order to increase referrals made by outside sources.
• Provides training to agencies on proper referral practices
• Development of agreements, policies and procedures with Medical Examiner-Coroner. agencies
• Collaborates in planning and implementing strategies that support Medical Examiners-Coroners providing donation options for all families in a manner that assures the donation is an informed decision and occurs in a timely and efficient manner.
• Serves as a resource for Medical Examiners-Coroners to provide follow up, notification of changes, determining needs and objectives to assure customer satisfaction.
• Provide education, information and consultation to Medical Examiners and staff as needed to ensure that all aspects of the donation process are understood, supported, practiced and implemented
• Establishes and maintains effective relationships by providing a high level of customer service through timely communication, presence and visibility
• Plans, designs and presents education/seminars for Medical Examiners-Coroners and other targeted groups.
• Utilizes data to assist in planning for Medical Examiners-Coroners and in measuring their outcomes and success in reaching their goals.
• Seeks to identify and implement improvements to the donation process.
• Maintains database of contacts and information about preferred contact information.
• Provides training and feedback to Versiti Organ and Tissue staff.
• Shares data regarding technical and other issues raised by Medical Examiners that can be integrated into operational practices.
• Reviews Versiti referral data to ensure timely and effective communication.
• Submits routine development plans, including issues, goals, and strategies, and monthly activity report to the Manager of Tissue Services.
• Serves at the discretion of Versiti management as the representative to professional groups. * Wisconsin Coroners and Medical Examiner's Association * National Associate of Medical Examiners * Other professional societies as identified and pertinent
• Performs other duties as assigned
• Complies with all policies and standards

Education

• High School education or equivalent required
• Associate's Degree in a related field preferred

Experience

• 4-6 years Minimum of three years in healthcare or related field. required
• Previous experience working with Medical Examiner-Coroner agencies preferred

Knowledge, Skills and Abilities

• Ability to use a personal computer, Microsoft Office, and the internet for data entry and retrieval of information. required
• Strong attention to detail and ensures accuracy in completing paperwork. required
• Ability to organize and prioritize work in a fast-paced environment, multi-task in challenging and stressful situations, and utilizing conflict resolution skills to provide a productive work flow. required
• Knowledge of basic medical terminology, medications, disease processes and human anatomy. required
• Excellent interpersonal communication and rapport-building skills including the ability to listen actively and respond with empathy, tact, and sensitivity. required
• Ability to apply judgment and fact finding to solve problems. required
• Takes a positive approach to working within a team and is flexible with others. required

Tools and Technology

• General office equipment (computer, printer, fax, copy machine). required
• Microsoft Suite (Word, Excel, PowerPoint, Outlook). required

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