Aftermarket Account Manager

Position: Aftermarket Account Manager
Location: Livonia, 48150

At OTC Industrial Technologies, we believe that our employees are our greatest strength. Through investment in our people and growth from within, we believe in providing you with a wide variety of opportunities to accelerate your career potential as you help us drive change to move our business forward.

For over 60 years, employing and developing the best-in-class talent has been at the forefront of our success. By coupling our teams' hands-on experience with a wide range of products from top vendors, we provide customers with the best quality products and technical application expertise and services at the lowest possible costs.

Position Responsibilities Include, but are not limited to the following:

• Maintain sales levels that - meet or exceed - annual sales goals.
• Excellent communications with all fellow associates and customers.
• Master technical sales skills; products knowledge, system design, utility products, and especially a superior understanding and execution of a proper sales process.
• Call on existing customers and secure 100% customer satisfaction.
• Follow-up on all actions and commitments and make sure that "we do what we say we will do".
• Prospect, locate, secure and develop new buying accounts.
• Maintain an up-to-date customer database.
• Recognize potential problem areas and take corrective measures to ensure the proper resolution is taken and that the customer is 100% satisfied.
• Sell all products and services provided to our customers by Air Technologies.
• Communicate openly and work effectively with the Service Manager, Sales Engineers, Field Engineers, Region Support Staff, Corporate Services, All Associates and Vendors.
• Develop new service accounts for competitive equipment
• Track market opportunities

Position Qualifications Include:

• Strong sales background with a record of success.
• A college degree in Business or a minimum of four (4) years' experience in a sales role in the service industry
• Aftermarket business selling skills
• Territory Management experience
• Mechanical aptitude.
• Strong time management skills.
• Excellent customer relation skills.
• Excellent verbal and written communication skills.
• Excellent problem-solving skills.
• Strong experience with Microsoft Office.
• The ability to work productively with other associates, customers, and vendors; a "team attitude".
• A commitment to the concept of "doing it right the first time.

Working with OTC Industrial Technologies is perfect for purpose driven individuals who are motivated to be part of an exciting transformational company.

Perks of Working with OTC Industrial Technologies:

As part of the OTC family, you'll enjoy competitive compensation and a comprehensive benefits package that includes medical, dental, and vision care coverage and a 401(k) savings plan -
Additionally, we offer paid time off, short-and long-term disability coverage, life insurance, tuition assistance, and Employee Assistance Program. You'll also experience exciting opportunities for professional and personal growth and recognition.