Manager of Payroll Operations

Ball State University welcomes applications for the Manager of Payroll Operations.

This full-time opportunity includes a generous benefits package with health insurance, retirement programs, educational assistance, and much more.

At Ball State University, inclusiveness is one of the enduring values and informs all of our work. We define 'inclusiveness' as a commitment 'to respect and embrace equity, inclusion, and diversity in people, ideas, and opinions.' As such, this value incorporates a commitment to inclusive excellence and freedom of expression.

Ball State University offers an excellent benefits package for eligible positions. Click here to explore options.

Curious about benefits calculations? Please visit the following link to explore: https://www.bsu.edu/about/administrativeoffices/humanresources/jobs

The Manager of Payroll Operations will be responsible for administering University pay and time off polices, oversee payroll deduction processes, ensure accurate and timely payroll processes, ensure compliance with all federal and state regulations, maintain payroll systems and standard operating procedures, develop test plans, provide payroll communication, conduct payroll presentations and training sessions as needed, provide exemplary customer service and resolve employee payroll issues, serve as a liaison for various departments across campus and supervise the Payroll Specialist positions. This position will also oversee the departmental interfaces, JVs, and SciQuest as well as projects related to our process improvement initiatives. Collaborate with the Director of Payroll Operations on project timeline and deadlines.

Bachelor's degree from an accredited institution in accounting, business/office administration, office technology, or related field or an equivalent combination of education and experience.

One through three years of related experience in payroll or related position; supervisory experience.

Excellent written and oral communication skills; proficiency with electronic computer systems and Microsoft Excel; strong customer service skills; team player that fosters a positive work environment.

Bachelor's degree.

Additional years of related experience in payroll or related position. Experience with Workday, UKG, or ADP SmartCompliance as well as knowledge of federal and state regulations including IRS and FLSA.

Payroll Specialist(s).

Ball State University is an Equal Opportunity/Affirmative Action employer that is strongly and actively committed to diversity within its community. Women, minorities, individuals with disabilities and protected veterans are strongly encouraged to apply. All qualified applicants will receive equal consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, protected veteran status or any other legally protected status.

Ball State University is located in Muncie, Indiana, on an attractive campus 45 miles northeast of Indianapolis. Approximately 20,000 graduate and undergraduate students enroll in one of eight academic colleges that offer 270+ undergraduate and graduate programs. Many of our master's, doctoral, certificate, and specialist degrees rank among the best in the nation. We engage students in educational, research, and creative endeavors that empower our graduates to have fulfilling careers and meaningful lives enriched by lifelong learning and service, while we enhance the economic, environmental, and social vitality of our community, our state, and our world.

The minimum salary for this position is $55,000.

Provide the daily managerial oversight of the Payroll Operations including the Payroll Specialists. Ensure accuracy, timeliness and compliance with federal and state regulations for all payrolls processed by the Payroll Specialists. Ensure University policies are appropriately administered and all standard operating procedures are developed correctly and kept current. Investigate and resolve payroll issues. Provide exemplary customer service.

Support operational functions of the department including table maintenance, corrections to payroll feed errors, assist with entry and/or approval of journal vouchers, approve SciQuest requisitions, balance and submit tax files to ADP timely, retiree billing process, troubleshoot FMB positive pay issues, and monitor audit reports for data system integrity. Implement quality control measures, including documenting and reviewing payrolls to adhere to payroll operations procedures by conducting periodic audits to ensure accurate data is maintained and processes are followed.

Maintain a complete understanding of all pay policies, their associated employment classifications, and processes for each pay cycle. Demonstrate in-depth knowledge of all systems associated with the payroll process including Workday, UKG, Tax Navigator, ADP Smart Compliance, eVisions, First Merchants Bank, and Argos. Review, analyze, and utilize sound judgment to maintain payroll processes including payroll table set up and maintenance as needed throughout the year.

Test HR department system upgrades and patches. Maintain system knowledge and experience by performing various job functions within the test environments throughout the year. Independently manage process improvement projects, assign workload, track progress, identify and remove roadblocks, and complete various tasks as necessary to ensure on-time project completion. Document new and/or changed procedures, create training materials, and conduct training sessions as needed. Ensure all procedural documentation is current.

Provide support to the Director of Payroll Operations with capturing and responding to escalated payroll issues from internal and external customers; liaise with the Payroll Accountant to troubleshoot payroll reconciliation discrepancies; liaise with governmental agencies, vendors, auditors, and other entities regarding reports, payroll issues or other related payroll policies and procedures.

Identify process improvement initiatives and define standards for new processes; review, follow, and provide input to payroll team objectives including ideas, solutions, and tools to increase the effectiveness and efficiency of payroll operations. Create and run bi-weekly/monthly summary payroll reports that will be used by various departmental areas for assorted analytics, informational, and troubleshooting needs. Examine and verify payroll related data/reports for accuracy and consistency.

Act as a backup for team members for vacation purposes and/or high-volume work efforts. Run payroll processes on a regular basis in a test envirnoment to maintain knowledge of processes, to assist with testing of system patches and uprgrades, and work on projects as assigned.

Act as a liaison between Payroll and other departments across campus and respond to escalated payroll issues from internal and external customers. Collaborate with other university areas such as Student Financial Aid Office, Career Center, Graduate School, Accounting, and People and Culture Services.

Act as point of contact for employee payroll labor questions and request for reports, such as processing and distribution of labor reports on a timely base via the ePrint Repository; create on demand reports that are requested by specific areas of campus on regular basis; analyze labor data and provide input to the Director of Payroll Operations.

Perform other related duties as assigned.

For nominations and questions about this opportunity, please contact Kyla McKillip, Senior Administrative Specialist to the Associate Vice President for People and Culture, at klmckillip@bsu.edu.

In support of your application for this position, please prepare and submit a cover letter that describes how your qualifications and experience align with the elements of the position description (or leadership profile). In your cover letter, please select one of our enduring values and describe how you have demonstrated a commitment to that value in your professional endeavors.