International Student Advisor

University of Wisconsin Madison
$52,000 ANNUAL (12 months)
United States, Wisconsin, Madison
21 North Park Street (Show on map)
Jan 24, 2025
Job Summary: International Student Services (ISS) seeks two (2) individuals committed to inclusive international student advising. International Student Advisors work as a team to advise F and J visa holders and serve as Designated School Officials (DSO) and Alternate Responsible Officers (ARO) to process immigration update requests consistent with federal regulations and UW-Madison policies. Each advisor is assigned a caseload and works closely with academic advisors and graduate program coordinators in their assigned School, College, or Department. These positions will contribute to the ISS Policy, Procedure, and Practice Manual, deliver immigration-related learning content for campus partners and students, and support engagement efforts to foster a sense of belonging for international students. These positions will report to one of the Senior International Student Advisors or the Associate Director for Advising Services and each is an essential member of the Advising Team (11 staff) within the ISS office (26 staff). The Advising Team is responsible for educating and empowering international students through their immigration and co-curricular advising support for F and J students and their dependents, periodic advising workshops and Lunch & Learn series, and immigration paperwork processing. ISS serves over 7,000 F/J nonimmigrant students and over 2,000 alumni on post-completion employment authorization, in addition to the J-1 student intern program and processing initial documents for admitted students. We utilize Terra Dotta ISSS batch software to maintain F/J international student compliance and communications. Responsibilities: Interprets federal immigration regulations, leads student visa workshops, and advises international students to ensure compliance with federal regulations. Supports students' cultural adjustment and promotes intercultural learning. 40% Advises on student visa issues through individual consultations and workshops across various mediums 5% Interprets and communicates student rights, responsibilities, and options related to specific requests and situations 5% Collaborates with internal and external stakeholders to advocate for international students promoting their contributions to diverse communities 10% Prepares and delivers workshops for international students on topics related to visas, immigration updates, and employment authorization rules and regulations 40% Prepares, submits, and processes complex immigration documentation for incoming, current, and former students Tasks: Advise a caseload of approximately 1,000 international students via appointments, drop-in advising, Terra Dotta Information Request, phone, and email Support inclusive engagement and communication Provide support to campus departments, represent ISS at meetings, and collaborate for greater international student support and inclusion Educate campus partners to communicate nuances of immigration compliance and academic policy Process immigration document updates and requests for all F/J students Serve as Designated School Official (DSO) and Alternate Responsible Officer (ARO) Proactively review and interpret immigration regulations and academic policies to advocate and implement compliant and inclusive advising practice Prepare and deliver multi-modal training and information sessions for students, staff, and campus partners Assist with scheduling and assessing of advising services to advocate for equitable services and efficient resource allocation Participate in regular ISS staff and advising check-in meetings and IS Staff Dialogue Series Institutional Statement on Diversity: Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals. The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world. For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion Education: Required Bachelor's degree in international relations, global education, higher education, or related field Qualifications: Required skills/qualifications: - Demonstrated experience solving complex problems in cross-cultural contexts - Demonstrated commitment to social justice education and inclusive engagement - Demonstrated cross-cultural competency and written/verbal communication skills for diverse and multilingual audiences - Customer service in a fast-paced environment with competing demands - Strong organizational skills and attention to detail - Demonstrated proficiency with technology tools - Position requires proof of U.S. citizenship/legal permanent residence to serve as a Designated School Official (DSO) and Alternate Responsible Officer (ARO), per Department of Homeland Security. Preferred skills/qualifications - Knowledge of student leadership and identity development - Demonstrated knowledge of federal immigration regulations for F and J non-immigrant students - Previous Designated School Official (DSO) and/or Alternate Responsible Officer (ARO) experience - Experience with Terra Dotta ISSS software and PeopleSoft Student Information System - Experience living, working, or studying abroad - Proficiency in one or more languages in addition to English Work Type: Full Time: 100% This position may require some work to be performed in-person, onsite, at a designated campus work location. Some work may be performed remotely, at an offsite, non-campus work location. Appointment Type, Duration: Ongoing/Renewable Salary: Minimum $52,000 ANNUAL (12 months) Depending on Qualifications How to Apply: Please submit a cover letter, a CV/resume, and a list of three professional references through the online jobs portal by the assured consideration date. Contact: Kristine Schutte kristine.schutte@wisc.edu 608-262-5804 Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information. Official Title: International Svcs Rep(AE006) Department(s): A10-INTL DIVISION/STUDENT SERVICES Employment Class: Academic Staff-Renewable Job Number: 310771-AS The University of Wisconsin-Madison is an Equal Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence through diversity and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, click here If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/ Employment may require a criminal background check. It may also require you and your references to answer questions regarding sexual violence and sexual harassment. The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7). The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.