IT Specialist III

State of Vermont
life insurance, paid holidays, tuition reimbursement
United States, Vermont, Montpelier
120 State Street (Show on map)
Jan 24, 2025
About Us The State of Vermont's Agency of Digital Services (ADS) is at the forefront of transforming government services for the digital age. We serve the Agency of Education and the Department of Labor, working collaboratively to enhance the delivery of critical services to Vermonters. We are seeking a talented and motivated IT Specialist to join our dynamic team. Overview: Are you an IT professional in search of a new challenge? Do you want to be part of a team building the future for the public sector? Does the thought of impacting the future of digital services in Vermont excite you? As an IT Specialist, you will play a crucial role in supporting the Department of Labor in their digital transformation efforts. You will work closely with various stakeholders, including technical teams and security experts, to ensure the smooth operation of digital systems and the development of innovative solutions. While current modernization efforts are underway (through May 2026), this position is anticipated to be 100% on site in Montpelier. After this period, this position is part of a team that is currently 80/20 remote, meaning we are in the office 1 day per week. For in-office days, the position will be in Montpelier. The successful incumbent of this position will learn, maintain, and support a modernized system for the Department of Labor's Unemployment Insurance program. The ideal candidate will possess a strong background in customer service. Key Responsibilities: Utilization of ticketing and inventory systems Identify, analyze, and resolve issues effectively Preparation of clear and accurate reports Establish and maintain effective working relationships Customer/user assistance Skills: Proven experience with RBAC and user support Knowledge of cloud-native application development principles. A commitment to continuous improvement and staying current with industry trends. Excellent communication and teamwork skills. Ability to work in a fast-paced, dynamic environment. Why Join Us: Make a meaningful impact on the digital transformation of government services in Vermont. Collaborate with a diverse and passionate team of professionals. Competitive salary and comprehensive benefits package. Opportunities for professional growth and development. Work in a beautiful and vibrant state with a high quality of life. The State of Vermont is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. Join us in shaping the future of digital services in Vermont! A fingerprint-supported background check may be required based on the assigned job duties and location. Who May Apply This position, IT Specialist III (Job Requisition #51988), is open to all State employees and external applicants. Please Note: This position is being recruited at multiple levels. If you would like to be considered for more than one level, you MUST apply to the specific Job Requisition. Level I: 51932 Level II: 51987 Level III: 51988 If you would like more information about this position, please contact Tracey.Delphia@vermont.gov. Resumes will not be accepted via e-mail. You must apply online to be considered. Please note that multiple positions in the same work location may be filled from this job posting. Environmental Factors Work is performed in a standard office setting, but some travel may be required for which private means of transportation should be available. Work outside of regular work schedule may be expected. Minimum Qualifications Bachelor's degree in computer science; OR Associate's degree in computer science or college-level coursework that includes 15 computer science credits AND two (2) or more years of experience in computer or network support, programming or analysis, or database administration. OR Four (4) or more years of experience in computer or network support, programming or analysis, or database administration. Total Compensation As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including: 80% State paid medical premium and a dental plan at no cost for employees and their families Work/Life balance: 11 paid holidays each year and a generous leave plan State Paid Family and Medical Leave Insurance (FMLI) Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan Tuition Reimbursement Flexible spending healthcare and childcare reimbursement accounts Low cost group life insurance Incentive-based Wellness Program Qualified Employer for Public Service Student Loan Forgiveness Program Want the specifics? Explore the Benefits of State Employment on our website. Equal Opportunity Employer The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State's employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.