Director, Digital Services

Job Description:

Join our team at Genie and embark on an exciting opportunity as we seek a skilled and dedicated Director, Digital Services to contribute to the Digital Solutions team.

At Genie we believe in fostering a vibrant and inclusive work culture where every person is empowered to thrive. We're dedicated to driving quality, innovation, embracing diversity, and creating an environment where everyone feels valued and respected. We're committed to excellence in everything we do, and we're seeking talented individuals who share our passion and values to join our team.

As Director Digital Services at Genie, you will lead the strategic development and execution of digital services within our Genie business. This role will be responsible for driving the growth and innovation of digital platforms, enhancing customer experiences, and integrating cutting-edge technologies to support our product portfolio. The Director will collaborate closely with cross-functional teams including Sales, Service, IT, Engineering, Product Management, and Marketing to deliver seamless and impactful digital solutions.

What you'll do

Digital Strategy Development:

• Develop and implement a comprehensive digital services strategy that aligns with the company's business goals and product offerings.
• Identify new opportunities for digital innovation and service offerings that enhance the value proposition for customers.

Product Management:

• Lead the design, development, and deployment of digital products and services, ensuring they meet market demands and customer needs.
• Manage the product lifecycle of digital services, from concept to launch, including post-launch support and continuous improvement.

Customer Experience Enhancement:

• Drive initiatives that enhance the digital customer journey, ensuring a seamless experience across all digital touchpoints.
• Implement feedback loops with customers to continuously improve digital services and address pain points.

Cross-Functional Leadership:

• Collaborate with engineering, IT, sales, service and marketing teams to ensure the successful integration of digital services with existing products.

Technology Integration:

• Evaluate and implement the latest technologies such as IoT, AI, and cloud computing to enhance the company's digital offerings.
• Ensure the digital infrastructure is robust, scalable, and secure.

Data-Driven Decision Making:

• Utilize analytics to monitor the performance of digital services and make data-driven decisions to optimize outcomes.
• Develop and track KPIs to measure the success and ROI of digital initiatives.

Market Analysis and Competitive Intelligence:

• Conduct market research to stay ahead of industry trends and competitor activities in the digital space.
• Adjust strategies as needed to maintain a competitive edge.

Budget Management:

• Develop and manage budgets for digital services projects, ensuring cost efficiency and alignment with business goals.
• Oversee vendor relationships and negotiate contracts as needed.

What you'll bring

Education / Qualifications:

Skills:

• Strong leadership and team management skills
• Excellent strategic thinking and problem-solving abilities.
• Proficiency in digital tools and platforms, including CRM, ERP, and data analytics tools.
• Strong communication and collaboration skills.
• Ability to manage multiple projects simultaneously and deliver results on time.
• Ability to travel often at short notice and for extended periods.

Key Competencies:

• Strategic Vision
• Customer Focus
• Technical Acumen
• Innovation Management
• Change Leadership
• Business Acumen

Salary: The salary range for this position is $132,000 to $165,000 USD. The salary range may be higher or lower depending on the applicant's location. In addition to base salary, this position is eligible for a performance bonus. All eligible Team Members will be offered health insurance (medical, dental, vision, Rx), life insurance, accidental death & dismemberment (AD&D), short-term and long-term disability, extended leave options, paid time off, company holidays, 401k matching, employee stock purchase plan, legal assistance, wellness programs, tuition reimbursement and discount programs.

Why Join Us

• We are a global company, and our culture is defined byour Values - Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. Check out this video! The Terex purpose

• Safety is an absolute way of life. We expect all team members to prioritize safety and commit to Zero Harm.

• Our top priority is creating an inclusive environment where every team member feels safe, supported, and valued.

• We make a positive impact by providing innovative solutions, engaging our people, and operating in a sustainable way.

• We are committed to helping team members reach their full potential.

• Through innovation and collaboration, our vision remains forward-looking, and we aim to be a catalyst for change, inspiring others tobuild a better world for generations.

• For more information on why Terex is a great place to work click on the link! Careers | Terex Corporate

If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply.

Terex Overview:

At Terex,we fully embrace the increasingly diverse world around us and strive to create an empowering and welcoming workplace culture. We are a $5 billion publicly traded global industrial equipment manufacturer of materials processing machinery, waste and recycling solutions, mobile elevating work platforms (MEWPs), and equipment for the electric utility industry. We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact.

While our operations are global, each office or factory is a close-knit community. We value diversity, equity and inclusion, safety, integrity, respect, servant leadership, courage, citizenship, and continuous improvement. It's an exciting time to be part of the expanding manufacturing sector - come join us!

Additional Information:

We see inclusion as a key to our success and are committed to actively foster a culture where every team member feels valued, listened to, and appreciated. We are committed to being fair and impartial in our decisions, ensuring equity within our workplace.As an Equal Opportunity Employer, employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting the Recruiting department (person or department) atGlobaltalentacquisitions@terex.com

The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including paid vacation, 401(k), medical, dental, and vision.

Terex Corporation is an Equal Opportunity Employer and Affirmative Action Employer M/F/D/V.