Account Analysis and Billing Analyst

Western Alliance Bancorporation
$73,085.00 - $90,278.00
dental insurance, tuition assistance, 401(k)
United States, Nevada, Las Vegas
Jan 22, 2025
Job Title: Account Analysis and Billing Analyst Location: West Sahara What you'll do: The Account Analysis and Billing Analyst is a new role to Western Alliance Bank and is focused on establishing sustainable procedures and implementing unified standards that promote accuracy, scalability, and a frictionless client experience. This Revenue Product Analyst will be the first in the team to support the Product Team Manager - Revenue Management in building risk management framework to then train new Revenue Product Analysts for commonality in process flows, and in training of these new team members. Your role is integral as you will learn and then become an expert of the bank's account analysis program, invoicing processes, billing validation approach, and pricing procedures. You will support and coordinate with the Product Team Manager - Revenue Management to design and implement controls to ensure accuracy of all client billing, create controls to minimize leakage, analyze expenses to ensure adherence to budget and/or contractual agreements, monitor adherence to revenue targets, and will guarantee that billing practices comply with applicable laws and regulations. You will build the foundation for this new team by supporting variety of projects related to customer pricing and packaging, fee waivers and suppression, implementation of new product pricing and changes, vendor invoicing and validation, establishing risk management framework and procedures, and identifying additional operational efficiencies. You will become deeply immersed in all account analysis functions, including balancing and reconciling of system data, design and execution of financial controls, obtaining appropriate approvals, reviewing data for reasonableness and completeness, and performing variance analysis. This position requires technical and robust understanding of the bank's software, vendors, and infrastructure. Additionally, this position requires flexibility as this is a ground-up opportunity to create sustainable processes and processes necessary to expand this team, and to support the various initiatives and infrastructure regarding billing, invoicing, and pricing. Participates in a variety of projects, including development and documentation of processes to improve the Analysis & Billing operation. This includes mapping processes, developing procedures, and communicating results. Leads the analysis of data to determine potential points of failure with processes resulting in revenue leakage and promotes thought into tightening procedures to mitigate revenue leakage. May lead projects pertaining to sales and client-specific billing and pricing challenges. Coordinates with Product Team Manager - Revenue Management to provide meaningful and actionable insight, reporting, and tracking on revenue trends, revenue leakage, key revenue drivers, cost drivers, and insight into fee waivers. Is a system expert of the bank's Extended Account Analysis (XAA) system. Identifies, escalates, and mitigates deficiencies and inefficiencies which present a previously unrecognized or increased level of risk to the Bank. Coordinates with management to ensure appropriate risk management framework is designed, implemented and documented with procedures for all items related to vendor and client billing/invoicing, and pricing. Effectively communicates with cross-functional areas to ensure awareness of revised procedures and billing and pricing processes. What you'll need: Bachelor Degree in Finance is preferred. 4+ years of experience in Banking, Financial Services, or Financial Technology industry experience is required. Advanced knowledge of Microsoft Office products, specifically Excel. Experience in vendor management, preferred. Experience with fee schedules, pricing models, pricing bundles/packages, and annual pricing reviews, strongly preferred. Knowledge of applicable regulatory and compliance obligations, industry standards and practices. Ability to analyze data and prepare meaningful reporting for management review. Ability to work effectively with all levels of an organization including C-Suite executives. Excellent analytical, organizational, communication, presentation, project management, and collaborative skills required. Prior experience in developing and launching new products is strongly preferred. Experience with FIS and Fiserv systems not required, but strongly preferred, with strong preference for experience with Account Analysis Systems. Compensation: Salary range for new hires is generally $73,085.00 - $90,278.00 for Las Vegas, NV. Salary amount is determined by specific job location. In addition, the role may be eligible for annual bonus/incentives earned. Benefits you'll love: We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career! About the company: Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company. Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process. Western Alliance Bancorporation