Admissions Coordinator

The School of Public Health (SPH) is committed to antiracism and anti-oppression and welcomes you to join us in our pursuit of building equity and driving justice. We particularly encourage applications from those who belong to groups that have been historically underrepresented in our School, including those who are American Indian, Black, Indigenous, and people of color, those with disabilities, veterans, and those from LGBTQIA+ communities.

SPH Student Services is seeking a full-time Admissions Coordinator to join it's Recruitment and Enrollment team. This person will report to the Associate Dean of Recruitment and Enrollment. Please see the description below:

Duties/Responsibilities:

50%: System Management

• Lead the design, development, and ongoing use of SOPHAS and SOPHAS Express (application processing system). Lead user of SOPHAS and SOPHAS Express.
• Responsible for entering matriculating students into SOPHAS, SPH student information database, and Peoplesoft. Assess the need for other systems/processes as admissions changes take place.
• Manage access to the systems including creating user accounts, providing training, creating and maintaining training materials, managing permission and role configurations, and maintaining data security.
• Assist applicants with SOPHAS/SOPHAS Express and application-related questions and/or issues.
• Maintain data integrity within and across all admissions systems, including SOPHAS, SOPHAS Express, SPH student information database, and PeopleSoft; manage integrations between systems and the movement of data between systems.
• Build and maintain resources and assets throughout the system including queries, reports, communications, events, dashboards, portals, applications, review forms, interviews, rules, workflows, custom datasets, etc.; create templates and provide training to allow for self-service by end users where appropriate.
• Liaise with other units to facilitate integrations with other systems, ensure that use of the system complies with all applicable policies and laws, and enhance collaboration across units in the School of Public Health and throughout the university.
• Maintain up-to-date knowledge of system functionality, participating in ongoing training to continuously enhance skills and optimize the use of systems.
• Configure and submit all components of the annual admissions setup process, including SOPHAS and SOPHAS Express configuration.

25%: Admissions Operations

• Collaborate closely with the admissions team to solve complex problems, improve business processes, automate functions, and enhance the experience of prospective students and applicants, as well as internal users.
• Create and maintain Office of Admissions documentation of processes, procedures, and configurations of SOPHAS, SOPHAS Express, SPH student information database, PeopleSoft, and any other admissions systems and processes.
• Create and maintain processes for file organization including naming conventions, folder structure, and guidelines.
• Monitor the admissions email account replying to or referring inquiries in a timely manner.
• Coordinate uploading of applications to Perceptive Content annually.

25%: Salesforce Administration

• Manage and maintain the Salesforce CRM.
• Perform regular system maintenance, data audits, and clean-ups to ensure data accuracy and integrity.
• Configure and customize Salesforce to meet the specific needs of the Admissions Office, including creating custom objects, workflows, validation rules, and reports.
• Troubleshoot technical issues and respond promptly to user requests.

Work environment:

• Hybrid

Required:

• BA/BS plus at least two years of relevant experience, or master's degree

School of Public Health Description

The School of Public Health at the University of Minnesota is a nationally ranked top 10 institution. Our school offers a superior array of advanced degrees and is home to numerous world-renowned research and training centers. Through excellence in education, research, and community engagement, the University of Minnesota School of Public Health advances health - from scientific discovery to public impact - by enhancing population health and preventing disease in the United States and globally. The school has 21 master's degree programs, 6 minors, over 130 faculty members and 1,256 current students.

Pay Range: $55,000 - $70,000 annually; depending on education/qualifications/experience

Time Appointment: 100% Appointment

Position Type: P&A Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).