Disaster Recovery Case Manager Supervisor

The Salvation Army Midland Divisional Headquarters located in St. Louis, Missouri, is looking for a Disaster Recovery Case Manager Supervisor. The Disaster Recovery Services Case Manager Supervisor will coordinate and deliver a temporary assistance project delivering long-term follow-up services for disaster survivors. These services include rapid response contact with survivors and periodic repeated contacts, including local travel, to meet survivors' material needs, inform them of emerging resources and resolve system impediments, and provide referrals to disaster and non-disaster services.

This is a full-time Temporary position, 40 hours per week with starting pay of $51,000 per annually.

This position is funded and will run from January 30, 2025 - May 8, 2025.

1130 Hampton Ave St. Louis, Missouri 63139

Essential Functions

1. Deliver and supervise disaster recovery services to persons presenting at agency center(s) or to persons temporarily residing in community settings including motels, shared homes, and other housing situations.
2. Generate disaster and non-disaster information and referral service information, gain and disseminate understanding of the resources available to the survivors, facilitate referral processes of survivors to resources ensuring that referred survivors can access these resources, and track utilization of these resources.
3. Determine eligibility and assess survivors' disaster related needs, complete disaster intake form(s) and records, provide disaster related financial assistance, and record disaster related casework services according to prescribed agency guidelines.
4. Provide project liaison between The Salvation Army and other agencies possibly including presentations to Long Term Recovery Committee.
5. Implement as needed long-term case management services, which may include individualized disaster recovery plans, with disaster survivors leading to the elimination of disaster-related needs.
6. Input client and client related information into The Salvation Army Information Management System (SIMS).

Full job description available upon interview

This job description should not be interpreted as an all-inclusive list. It is intended to identify the essential duties and requirements of the position. Employee will follow other instructions, and perform other related duties, as may be required by his/her supervisor. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

Minimum Qualifications

Bachelor's degree in human services field and two years related work experience with some supervisory experience. Combination of training and experience will be considered. Must have good communication skills and an ability to work with diverse cultures. Strong leadership style and good organizational skills required. Commitment to carry out The Salvation Army mission is essential. Knowledge of The Salvation Army and Government, State and community resources is helpful. Requires reliable transportation, a valid Driver's License and pass The Salvation Army Motor Vehicle Report screening. Must demonstrate ability to think independently and exercise sound judgment. Must be a team player, a self-starter, able to handle several projects at the same time and perform well with minimum supervision.

Physical and Working Conditions

Must be capable of performing the above essential duties in an office environment to include using a computer, answering phones, etc. Occasionally lifts 20 pounds and sometimes up to 40 pounds. Will occasionally move 50 or more pounds using dolly/cart/truck. Most work will be indoors in a temperature control environment. However, occasional outdoor travel is required in the summer and winter.

Employee Status

Full-time: Normal work hours will be determined by supervisor, however working additional hours including some weekends may be required.

Realizing The Salvation Army is a part of the Christian church, employees are expected to conduct themselves in a professional manner and project a positive image to others. This includes appearance as well as verbal communications and other behaviors.