HR Business Partner

Expected Semimonthly Salary:

Work where your work matters. Work at CCRC.

CCRC prides itself as a workplace of choice for passionate talent, driven by our mission to cultivate child, family and community well-being. Whether the position works directly with the public or supports our programs, every position is vital to our mission's success and reputation as a leader. We are not your typical non-profit. We are 900+ people strong and growing!

General Summary: Under general supervision, the HR Business Partner (HRBP) partners with leaders and employees across various divisions to develop and implement HR initiatives that align with business objectives. The HRBP strategically partners and collaborates with one or more of CCRC's divisions to proactively translate the division's strategies into People and Culture solutions aligned to strategic goals and objectives. The HRBP collaborates with management to address operational challenges, employee life cycle and performance management issues, and employee relations. Through change management, organizational and supervisor development, workforce planning, talent growth, and coaching, the HRBP enhances the employee experience and fosters a positive and productive work culture. The HRBP leads by example and models the organization's culture and commitment to Diversity, Equity and Inclusion, to develop solutions, achieve business objectives, and serve as point of contact for employee questions and concerns.

See Job Flyer for full description: Human Resources Business Partner

Essential Duties And Responsibilities

Within a team environment, this position will perform the following responsibilities:

Strategic Partnership (40%):

• Acts as a strategic partner to division leaders, providing subject matter expertise on HR and people-related matters. Leverages insights into the division's operations, challenges and goals to influence and gain buy-in.
• Ensures ongoing, effective communication with their assigned divisions. Easily accessible to division leaders and employees for HR related inquiries, concerns or requests. Proactively communicates thorough appropriate channels to ensure clear and timely delivery of internal customer service.
• Acts as the primary point of contact for People Experience related matters within the assigned division (s), addressing questions and proactively connecting employees/supervisors with the appropriate individuals in People & Culture or other divisions to best meet their needs. Responds promptly to staff requests and service needs.

Talent and Performance Management (25%):

• Offers guidance, coaching and support to management and staff on performance management, helping to identify and address performance gaps, clarify expectations, resolves conflicts, and collaborate with supervisors to develop employee performance interventions.
• Supports and oversees the performance review process, ensuring accountability for timely completion of reviews.

Employee Relations (15%):

• Promptly responds to employee relations issues such as employee complaints, harassment allegations, and civil rights complaints.
• Advises management on resolving employee relations issues effectively. Supports and coaches supervisors through challenging situations to ensure positive outcomes and foster a productive work environment.
• Reviews corrective actions to ensure policies are administered consistently and equitably, and performance is being addressed effectively.

Internal P&C Partnership (10%):

• Supports Recruitment as needed in drafting, vetting, and approving new and revised job descriptions.
• Engages Recruitment, People Operations, Payroll, and or Benefits teams to address employee needs.
• Works with Learning & Development on identifying training needs and collaborates on various initiatives.

Compliance (10%):

• Interprets and applies CCRC policies and procedures including those in the Employee Handbook consistently and equitably throughout the Agency.
• Ensure the effective implementation of new or revised HR policies and procedures.

Non-Essential Duties And Responsibilities

These duties include tasks that are required and comprise less than 5% of daily functions for this job:

• Develops project plans; coordinates projects; communicates changes and progress; completes projects on time and budget.
• Completes other duties as assigned.

Job Specifications

Minimum Required

• Education/Experience: BA/BS in Human Resources, Business Administration, or related field from four-year College or University or any combination of education and experience which would support successful performance of this role.
• Experience:
  • 3 years as Human Resources Business Partner experience delivering positive solutions and strategic partnerships to enhance the employee experience including investigations and employee relations.

or

• 5 years of Human Resources Generalist experience with strong knowledge of HR principles, practices and legal compliance.
• 2 years' experience providing supervisors with expert guidance for talent and performance management, and employee relations issues including investigations and employee relations, that enhances the employee experience and reduces risk.

• Professional/Technical Certifications: n/a
• Technical Requirements:
  • Must have advanced knowledge of general office procedures and demonstrate excellent organizational and computer skills specifically in Microsoft Word, Excel, and Outlook e-mail.
• Technical Requirements:
  • Demonstrated proficiency in Data Literacy and Storytelling, including ability to interpret and analyze HR metrics and reports.
  • Strong knowledge of HR principles, practices, and legal compliance.
  • Proficiency in HCM and Case Management Systems

• Bilingual Required: n/a
• Behavioral:
  • Effectively build strategic partnerships with customers, management, and other stakeholders through positive interaction and problem identification and resolution.
  • Partnering with P&C Leadership and Legal
  • Acts as model for accountability and creating positive work environment
  • Ability to build strong relationships and influence at all levels of the organization.
  • Demonstrate excellent judgment and decision making skills;
• Travel: This position requires travel. Travel to CCRC's regional offices, locations, or centers (including but not limited to San Fernando Valley, Antelope Valley, Victorville, and San Bernardino) will be required on a monthly and/or as needed basis to support the assigned division's leadership and employees. Staff may choose any mode of transportation (driving, walking, bicycling, carpooling, etc.) to arrive to and depart from the location where attendance is required. Should a staff member choose to drive, the staff member must become an approved driver with CCRC prior to driving on behalf of CCRC. Approved drivers driving on behalf of CCRC may choose to drive a CCRC vehicle or own vehicle and must meet requirements to be an approved driver including holding and maintaining current auto insurance, current California Driver's License and receiving DMV clearance.

• Work Schedule: Full time, typically M-F
• Work environment: Working in an office work environment; ambient temperature and noises, indoors
• Background check required. As a grant-funded Agency supporting Children and Family Services, CCRC conducts background checks commensurate with the role to verify candidate qualifications (criminal history, employment history / experience, education, reference checks) and ensure grant compliance. Specific roles may have additional verification / clearance to the standard background check as part of the recruitment and selection process, including:
  • Live Scan Clearance / DOJ Fingerprinting: For positions working directly with the public in a child/ community care or child / community care adjacent setting (CA Health and Safety Code Section 1596.871 and/or Head Start Program Performance Standards 1302.90).
  • Health Clearance: For positions working directly with the public in a child/ community care or child / community care adjacent setting or working with "at risk" populations, CA Code of Regulations Title 22, *101216, CA Health and Safety Code 1596.7995, and/or Head Start Program Performance Standards 1302.93)
  • MVR / DMV clearance in accordance with CCRC's liability insurance provisions: For positions where driving is required.
  • Child Development Permit: For positions working in an educational capacity (California Education Code Sections 44242.5, 44340, and 44341)
  • CPR / Pediatric CPR certification: For certain identified positions working directly with the public in a child/ community care or child / community care adjacent setting (CA Health & Safety Code 1596.865 - 1596.866)
  • Federal Debarment Checks: For positions acting in a principal capacity to federal funds (Head Start Program Performance Standards 1304.11, Code of Federal Regulations Title 2 Grants and Agreements 2.180.320 and 2.180.995)

Preferred

All minimum requirements above met, plus:

• Professional/Technical Certifications: PHR or SHPR preferred, any other common HR industry certifications relevant to the role.
• Technical Requirements:
  • Advanced proficiency in Data Literacy and Storytelling, including ability to interpret and analyze HR metrics and reports.

At CCRC, passion and meaningful work is rewarded! We offer employees:

• Competitive compensation package
• Robust benefit offerings -Medical, Dental, Vision, and Voluntary Life Insurance
• Basic Life Insurance and Long Term Disability paid for by CCRC
• Employer Contribution and Employer Match in the 403(b) Retirement Savings Plan with 100% vesting
• Generous Time Off Policy-Vacation and Sick Time, Holidays, and Paid Winter Break
• Opportunities for learning and professional development, including education reimbursement
• Employee Assistance and Wellness Programs
• 501(c) (3) designation-You can apply for Public Service Loan Forgiveness!
  

We have doubled in size over the past 10 years. We provide child development and early education, workforce development opportunities, child care financial assistance, Head Start preschool and Early Head Start services and more for close to 50,000 parents, children, and child care providers each month in Northern Los Angeles County, including Antelope Valley, and the entirety of San Bernardino County, including an office in Victorville, serving a total geographic area of 22,500 square miles.

Child Care Resource Center is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Accommodations: If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at (818) 717-1000 ext. 6599 or email them at Recruiting@ccrcca.org.