Student Account Specialist

Closing Date:

Workstudy Position:

University of Arkansas - Pulaski Technical College at North Little Rock is an integral part of the Arkansas Technical and Community College System maintained by the State of Arkansas. The college is governed by the University of Arkansas System Board of Trustees and a seven-member Board of Visitors and derives its support largely from student tuition and fees and legislative appropriations.

UA - Pulaski Tech, a comprehensive two-year college, offers associate degree and certificate programs for students who plan to transfer to four-year colleges and universities and/or for career preparation and advancement. Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

For general application assistance or if you have questions about a job posting, please contact Human Resources at (501) 812-2839.

Department's Website:

Essential Duties and Responsibilities:

• Provides excellent customer service to students, employees, and visitors in person and on the phone
• Provides information, assistance, and clarification regarding student accounts
• Works with a high level of initiative and concern for excellence
• Maintains confidentiality in all student account matters in accordance with the Family Educational Rights and Privacy Act (FERPA)
• Reconciles cash receipts daily
• Maintains manual and computerized files, reviews files for accuracy and corrects information as needed
• Scans, imports, and retrieves documents to/from imaging system
• Assists with accounts receivables as needed/assigned
• Verifies and disburses financial aid funds to students
• Files and maintains cashier reports
• Performs other duties as assigned

Knowledge, Abilities, and Skills:

• Knowledge of customer service techniques
• Knowledge of database accounting and management principles
• Knowledge of computers and software applications
• Knowledge of applicable laws and regulations of assigned section
• Ability to record fiscal data and manipulate data to generate complex reports and documents
• Ability to conduct research and compile data into report form
• Ability to maintain filing systems accurately
• Ability to communicate both orally and in writing
• Ability to handle multiple tasks and meet deadlines in a fast paced environment
• Ability to receive constructive criticism and work on a fast paced team

Qualifications Minimum Education and/or Experience: The formal education equivalent of a high school diploma; plus two years of bookkeeping, basic accounting, billing, or related experience. Preferred Education and/or Experience: Associates Degree with three years of experience in customer service, bookkeeping, basic accounting, billing, or related experience. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Additional Information:

Salary Information:

Required Documents to Apply:

All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

University of Arkansas - Pulaski Technical College is committed to providing a safe campus community. Title IX protects the college community from sexual harassment in a school's education programs and activities. This means that Title IX protects the college community in connection with all academic, educational, extracurricular, athletic, and other programs of the school, whether those programs take place in a school's facilities, in college transportation, at a class or training program sponsored by the school at another location, or elsewhere.

We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.