Talent Acquisition Support Specialist

OUC - The Reliable One, is presently seeking a Talent Acquisition Support Specialist to join the Employee Experience division. At OUC, we don't just work - we're building a bright future of innovation and transformation for future generations.

This is an exciting opportunity for someone who is passionate about people and processes and thrives in a fast-paced environment. If you're an HR Professional who enjoys a mix of administrative support and talent acquisition work, this role offers a great opportunity to contribute to a dynamic team while gaining exposure to multiple areas of the hiring process.

OUC is an industry leader and the second largest municipal utility in Florida committed to innovation, sustainability, and our community, OUC's mission is to provide exceptional value to our customers and community by delivering sustainable and reliable services and solutions.

OUC's mission is to provide exceptional value to our customers and community by delivering sustainable and reliable services and solutions. Click here to learn more about what we do.

What you will do:

• Provide administrative support throughout the recruitment, selection, hiring, and onboarding lifecycle
• Respond to candidate inquiries and assist applicants with the hiring process
• Schedule interviews, coordinate assessments, and conduct pre-screening interviews
• Assist hiring managers with recruitment, selection, and onboarding procedures
• Generate offer letters, complete new hire paperwork, and manage onboarding tasks
• Create reports, presentations, and recruiting metrics to support TA initiatives
• Support talent acquisition events and college/trade school recruiting efforts
• Ensure compliance with federal, state, and local employment laws and guidelines

The ideal candidate will have:

• Bachelor's degree in Business Administration, or related field from a publicly accredited college or university. In lieu of a degree, equivalent combination of education, and experience may be substitutable
• Two (2) years of experience in HR, talent acquisition, or recruitment coordination.
• Working knowledge of Applicant Tracking Systems (ATS)
• Familiarity with employment laws (EEO, ADAAA, ADEA, etc.) and hiring compliance
• Strong communication, organization, and multitasking skills
• Proficiency in Microsoft Office Suite (especially Excel and PowerPoint)
• Ability to manage competing priorities in a fast-paced environment

OUC offers a very competitive compensation and benefits package. Our Total Rewards package includes to cite a few:

• Competitive compensation
• Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period.
• OUC's Hybrid Retirement Program includes a fully-funded cash balance account, defined contribution with employer matching along with a health reimbursement account
• Generous paid vacation, holidays, and sick time
• Paid parental leave
• Educational Assistance Program, to include tuition reimbursement, paid memberships in professional associations, paid conference and training opportunities
• Wellness incentives and free access to all on-site OUC fitness facilities
• Access to family-oriented recreational areas
• Paid Conference and Training Opportunities
• Free downtown parking
• Hybrid work schedule

Click here to view our Benefits Summary.

Salary Range: $27.30 - $34.13 per hour - commensurate with experience (est. $56,784.00 to $70,990.40 per year)

LOCATION: Reliable Plaza: 100 W. Anderson St. Orlando, FL 32801

Please see below a complete Job description for this position.

Job Purpose:

Provides administrative support and actively engages in the recruitment, selection, hiring and onboarding processes for positions at OUC. Responds to Talent Acquisition inquiries and assists candidates with the application process. Supports the Talent Acquisition team in scheduling interviews, conducting pre- screening interviews, and evaluating candidate qualifications. Creates presentations, reports and metrics related to Talent Acquisition initiatives and projects.

Primary Functions:

• Provide administrative support and engage in full cycle recruitment and hiring process for assigned positions;
• Respond to inquiries regarding job vacancies and assist candidates with the application process;
• Assist in guiding hiring managers and staff on recruitment and selection policies, procedures, pre- employment and onboarding processes;
• Support creating and coordinating the Talent Acquisition events calendar and materials;
• Review employment applications and conduct pre-screening interviews to evaluate candidates' qualifications through phone, virtual, and "in-person" interviews;
• Identify, attract, and qualify potential candidates, and keep candidates engaged in OUC career opportunities;
• Support the Talent Acquisition team with interview scheduling, preparation of interview questions, scheduling and proctoring assessments, and other hiring and selection tasks as needed;
• Provide reporting and data tracking support to the Talent Acquisition team;
• Partner to create and deliver visually engaging presentations in support of the Talent Acquisition projects and initiatives;
• Coordinate the onboarding process, including orientation programs, completing necessary paperwork;
• Provide support for employment offers, generating offer letters, and hiring applicants through ATS;
• Complete accurate verification of new hire paperwork, background checks, system access, and ensure approvals are completed for onboarding;
• Utilize ATS system to gather recruitment data and visually present relevant metrics;
• Analyze data and provide insights on recruitment trends;
• Assist with college and trade school recruiting initiatives by:
• Partnering in building college, trade, and technical school recruiting strategies;
• Engaging students through job fairs, information sessions, case studies, campus organizations, etc.; and
• Attending various career fairs;
• Ensure compliance with the laws and regulations as it relates to recruitment, selection, and hiring practices in alignment with local, State, and Federal laws;
• Perform other duties as assigned.

Technical Requirements:

• Working knowledge of all, but not limited to, the following:
  • General office administration and management principles and practices;
  • Applicant Tracking Systems (ATS);
  • Human Resources related laws and regulations (i.e., Equal Employment Opportunity (EEO), Americans with Disabilities Act as Amended (ADAAA), Age Discrimination Employment Act (ADEA)) as related to application and hiring;
  • Related industry, organizational and departmental policies, practices and procedures;
  • Thorough understanding of State, Federal, and local employment laws.
• Familiarity with all, but not limited to, the following:
  • Office of Federal Contract Compliance Programs (OFCCP) requirements for tracking candidates, applicants, and prospects;
• Ability to:
  • Gather information, reports and metrics from software systems (i.e., ATS, etc.);
  • Create presentations and slide decks;
  • Exhibit strong organizational skills;
  • Be flexible in a changing environment, adjust to multiple and changing priorities;
  • Demonstrate strong communication skills, both verbal and written;
  • Make arithmetic computations using whole numbers, fractions and decimals, and compute rates, ratios, and percentages;
  • Use Microsoft Office Suite (Excel, PowerPoint, Word, Outlook, etc.) and standard office equipment (telephone, computer, copier, etc.);
  • Produce results in social networking and internet vehicles and tools such as emails, search engines, social media, blogs job boards;
  • Review data, prepare reports, organize projects, and assignments;
  • Multi-task and prioritize in a fast-paced, deadline-driven environment.

Education/Certification/Years of Experience Requirements:

• Bachelor's degree in Business Administration, or related field from a publicly accredited college or university. In lieu of a degree, equivalent combination of education, and experience may be substitutable;
• Two (2) years of human resources experience to include:
• One (1) year of full cycle recruitment experience.
• Experience creating reports, presentations and spreadsheets;
• Experience using Applicant Tracking Systems (required);
• AIRS Certification, Human Capital Strategist Designation or Certification in Workforce Planning SHRM or HRCI Certified Professional (SPHR/PHR or SHRM-CP/SHRM-SCP), (preferred).

Working Conditions:

This job may involve occasional exposure to some disagreeable elements such as dust, noise, cold, etc. Accidents are improbable other than minor injuries.

Physical Requirements:

This job requires constant sitting, speaking, and hearing. This job requires constant typing, writing, and reading. This job requires frequent standing and walking. Additionally, this job may require frequent driving of a company vehicle. This job may require occasional reaching overhead and lifting up to twenty (20) lbs.

OUC-The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, sex, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations.

EOE M/F/Vets/Disabled