Associate Director of Operations

North Carolina Agricultural & Technical State University

life insurance, flexible benefit account, paid holidays, sick time, 401(k), 403(b)

United States, North Carolina, Greensboro

Jan 08, 2025

Posting Details

Classification Information

Classification Type	EHRA

Position Overview

Primary Purpose of Position	The Associate Director of Operations for Orientation and New Student Programs plays a critical leadership role in overseeing the planning, coordination, and execution of large-scale events, including New Student Orientation and special programs that serve over 10,000 students and guests annually. This position is responsible for ensuring that all events and programs are executed efficiently, effectively, and in alignment with the university's mission to provide an exceptional student experience. The Associate Director will work closely with the Director, other university departments, and external partners to deliver high-impact, seamless events for first-year students and their families. Key Responsibilities: Strategic Planning and Program Development: Contribute to the strategic planning and development of new programs and initiatives that enhance the orientation experience for students and their families. Identify opportunities for innovation in event planning and delivery, staying current with industry trends and best practices. Assist in the creation and management of communication strategies to promote orientation events and programs to students, parents, and the broader campus community. Operations and Logistics Management: Develop and oversee event timelines, budgets, staffing plans, and resource allocation to ensure efficient and cost-effective operations. Implement best practices for large-scale event logistics, including registration processes, attendee flow, and crowd management. Ensure compliance with university policies, safety standards, and accessibility requirements across all events and programs. Utilize data and feedback to assess the effectiveness of events and programs, making continuous improvements to enhance the student and guest experience. Team Leadership and Collaboration: Supervise and mentor a team of event coordinators, student workers, and volunteers, providing guidance and support to ensure successful event delivery. Collaborate with university departments, including Academic Affairs, Student Life, Housing, and Facilities, to ensure cohesive program execution. Serve as a key liaison between the Office of Orientation and New Student Programs and external partners, fostering strong relationships to support event goals. Event Planning and Execution: Lead the planning, coordination, and execution of New Student Orientation, ensuring that all logistical aspects are managed effectively to accommodate over 10,000 students and guests. Oversee the development and implementation of large-scale events designed to support first-year students' transition to university life. Manage special programs and tasks within the Office of Orientation and New Student Programs, ensuring all initiatives are aligned with strategic goals. Coordinate with campus partners, vendors, and service providers to ensure all event needs (e.g., venues, catering, transportation, technology) are met.
Primary Function of Organizational Unit	The Office of New Student Programs of NCA&T strives to help new students make their transition to the university by familiarizing them with the campus and its resources, developing skills necessary to make the adjustment to campus life and the Aggie community, increasing their confidence in their abilities to succeed, and instilling a positive outlook on their future as a student. In addition, NSP works with parents to foster an environment of community support for students. NSP also provides opportunities for parental involvement to enhance the role of a supportive parent.
Minimum Requirements	Bachelor's degree in Higher Education Administration, Event Management, Business Administration, or a related field (Master's degree preferred).
Preferred Years Experience, Skills, Training, Education	Minimum of 5 years of experience in event planning, operations management, or a related role, preferably within a higher education setting. Proven experience in managing large-scale events and programs, with a strong understanding of logistical planning and execution. Strong leadership and team management skills, with the ability to oversee a diverse team and work collaboratively across departments. Excellent organizational, communication, and problem-solving skills. Ability to work in a fast-paced environment, manage multiple priorities, and adapt to changing circumstances. Proficiency in event management software and technology tools.
Required License or Certification
Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies.	Hybrid (Employees are working part-time in the office to perform job tasks that require on-campus engagement, and the remaining time at home)

Position Information

Working Title	Associate Director of Operations
Position Number	007635
Recruitment Salary Range	Commensurate with education and experience
FLSA	Exempt
Appointment Type	Permanent - Full-time
Tenure Track	No
FTE
If Time Limited, Appointment Length
Organizational Division	New Student Programs
Organizational Location	Assoc VP for Enrollment Mgmt
Organizational Unit	New Student Programs

Posting Detail Information

Posting Number	EPA2504
Open Date	01/08/2025
Close Date - for postings that do not use Open Until Filled
Open Until Filled	Yes
Open Until Filled Minimum Application Period Postings: Positions remaining posted after this date are continuing to accept applications, but may close at any time. Applications received by this date will receive full consideration, applications received after this date may receive consideration depending upon the status of the search
Date Position Available	2/2/2025
Special Instructions to Applicant	You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. *Applicants seeking Veteran's Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting.* Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity. Employee Benefits available to NC A&T State University permanent employees include the following and more: Accrued Vacation and Sick Leave for Eligible Employees Community Service Leave Blue Cross Blue Shield of NC - Health Benefits NCFlex - Vision, Dental, Flexible Spending Account, Life Insurance and more 12 Paid Holidays Teachers and State Employees Retirement System (TSERS) Optional Supplemental Plans - 401k, 403b, 457b and 457 Employee Assistance Program (EAP) Campus Recreation Center Discount University Bookstore Discount This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.
Quick Link	https://jobs.ncat.edu/postings/35655