HR Specialist - Benefits (DOC PP&B)

With a passion for excellence, Golden Key Group (GKG) helps clients solve their strategic, organizational, and operational challenges to better meet their mission demands. We have serviced more than 25 Federal departments and agencies and several large commercial companies since our inception in 2002.

Golden Key Group's talented professionals, combined with our strategic partners, bring a depth of commercial and government experience and expertise. We are relentless in delivering the highest levels of services to provide tangible value and create sustainable results for our clients.

The HR Specialist will provide the processing of employee benefits forms such as health insurance, life insurance, and Thrift Savings Plan.

Researches, analyzes and resolves routine employee benefit issues and questions from employees.
• Processes various benefits forms timely and accurately.
• Researches regulations relating to internal and external entities (TSP, National Finance Centers, Centralized Enrollment Clearinghouse System (CLER), courts, health benefit carriers, OPM, etc.
• Corrects routine errors in relation to the processing of Benefits for employees.
• Other duties as assigned.

• Public Trust Clearance.
• Three (3) or more years Federal HR experience processing employee documents related to benefits, including retirement, Thrift Savings Plans (TSP), and Health and Life insurance and counseling employees and answering questions regarding benefits issues, computations, etc.
• Providing employee benefits support to senior HR specialists.
• Interpreting rules and regulations to accurately process Benefits documents.
• Conducting audits of official benefits records and resolving discrepancies.
• Conducting quality reviews on benefits transactions or paperwork.

• Bachelor's degree desired
• PeopleSoft HCM
• Shared services experience
• Experience with Federal HR systems such as HRConnect, NFC, and eOPF
• Experience in ticket management (e.g. ServiceNow, etc.)
• 3 years of operational service center experience

None Noted