Mutuel Clerk - Park MGM

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

Ready to bring the thrill of the game to life? Join the team at Park MGM as a Mutuel Clerk, where you'll be at the heart of the action! Help guests place bets on electrifying events from around the globe, all while delivering unforgettable service and showcasing the world-class hospitality that Park MGM is known for. This is your chance to be part of the excitement!

STARTING RATE:$17/hour plus tips

THE DAY-TO-DAY:

• Payment Processing & Compliance: Accurately write, verify, and process payments for sports wagers, ensuring strict adherence to departmental policies and applicable gaming regulations.

• Cash Handling & Bank Management: Maintain an assigned cash bank, process payments, provide correct change, and reconcile funds in compliance with established cash-handling procedures.

• Customer Assistance: Provide clear explanations of wagering rules, betting lines, and odds to guests, and assist in creating and entering player tracking cards for loyalty programs.

• Accurate Ticket Verification: Promptly and accurately verify and process payments for winning tickets, ensuring proper payoffs.

• Station Stocking & Maintenance: Keep cashier stations fully stocked with supplies and maintain a clean, organized, and professional workspace.

• Issue Reporting & Security: Notify management of escalated guest issues, prevalent concerns, or suspicious activities while safeguarding customer rewards and credit policies.

THE IDEAL CANDIDATE:

• Education: High school diploma, GED, or equivalent required.

• Availability: Must be available to work various shifts, including weekends and holidays.

• Race and Sportsbook Experience: Familiarity with race and sportsbook operations is a plus, offering valuable insight into betting processes, odds explanation, and guest interaction in a dynamic environment.

• Cash Handling Expertise: Candidates with proven experience managing cash accurately in fast-paced environments are preferred.

• Customer Service Background: Strong front-facing customer service skills with a focus on creating positive guest experiences and effectively resolving concerns.

• Hospitality Experience: Previous work in a resort, hotel, or similar hospitality setting is preferred, showcasing the ability to manage high guest volumes and uphold exceptional service standards.

• Bilingual Abilities: Proficiency in additional languages is a plus, enhancing communication and guest service quality.

THE PERKS & BENEFITS:

• Wellness Incentives: Programs designed to support your physical and mental health.

• Employee Discounts: Discounts on hotel stays, dining, retail, entertainment, and with company partners on travel, electronics, and more.

• Free Meals: Complimentary meals provided in our employee dining room.

• Free Parking: Parking available at no cost, both on and off shift.

• Health & Income Protection: Access to health and income protection benefits for eligible employees.

• Development Opportunities: Professional and personal growth through development programs, networking events, and community volunteer opportunities.

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14993

Are you ready to JOIN THE SHOW? Apply today!