The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: As a Captain Server at Carbone, you will play a pivotal role in delivering an extraordinary dining experience to our guests. You will oversee the dining room operations, ensuring seamless service and maintaining the highest standards of hospitality. Your attention to detail, exceptional communication skills, and passion for hospitality will contribute to the overall success of our restaurant. THE STARTING RATE: $15.0733/hr plus tips THE DAY-TO-DAY:
Provide warm, personalized, and attentive service to all guests. Anticipate guest needs and exceed expectations to ensure a memorable dining experience Handle guest inquiries, requests, and concerns promptly and professionally Lead and motivate the front-of-house team to deliver exceptional service Train, mentor, and coach back servers to uphold Carbone's service standards Coordinate with the kitchen team to ensure smooth communication and efficient service Manage the flow of the dining room, seating guests efficiently, and maximizing table turnover Collaborate with the host/hostess team to optimize seating arrangements and accommodate special requests Ensure the presentation and quality of food and beverages meet Carbone's standards Conduct regular checks to ensure cleanliness, organization, and proper setup in the dining room Address any issues or discrepancies promptly to maintain a flawless dining experience Promote menu items, specials, and beverage offerings to enhance the guest experience and increase sales Encourage upselling techniques among servers to maximize revenue opportunities
THE IDEAL CANDIDATE:
2+ years prior relevant experience in fine dining venue or gourmet service Proven experience as a server or captain server in a high-end restaurant environment High School diploma, GED, or equivalent educational experience Ability to work to work varied shifts, to include weekends and holidays Extensive knowledge of Italian cuisine, wines, and spirits is highly desirable Exceptional interpersonal and communication skills Strong leadership abilities with a collaborative and team-oriented approach Ability to thrive in a fast-paced, high-volume environment
THE PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentally Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more Free meals in our employee dining room Health & Income Protection benefits (for eligible employees) Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
VIEW JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14917 Are you ready to JOIN THE SHOW? Apply today!
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