Data center technician
 IES Communications | |
 United States, Nevada, Reno | |
 Dec 26, 2024 | |
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Job Description
Job Summary: The Lead Data Center Technician will support both the Physical and Virtual Infrastructure of the organization and its facilities. The Lead Data Center Tech will drive data center best practice and relative industry standards into working processes and procedures as/where applicable. Job Duties and Responsibilities: Directly support and coordinate all scheduled data center MACs based on set DCIT calendar event scheduling Implements cable work order (CWO) MACs, testing and certification, and can assist with crafting LV project BOM and scope documents Asset auditing and daily error logs Provide equipment installation MACs, including device labelling, power connectivity and LV cable connectivity and proper cable dressing Provide smart-hands assistance as required Maintain a safe and secure operating environment within the GPN data center, and report any violations to DCIT immediately as necessary Concise, detailed documentation and record keeping relative to asset installation layout, cable plant patch matrix, cable labelling standards, etc. Maintain the secure hard drive disk (HDD) bin and log, and ensure compliance with respect to retention practices and notification to DCIT as/when required Ticketing and service calls Strong skills and familiarity with basic computer productivity tools such as MS Office (Word, Excel, etc.), testing tools/applications, and data center infrastructure (DCIM) related tools Coordinate equipment/material receiving, shipping and RMA processing support as/when required Provide general cleaning on raised floor, cabinet/rack exterior surfaces, work benches and other areas as needed on a weekly basis Troubleshooting layer-1 suspected cable plant issues Networking, storage, general power distribution Responsible for the development, documentation and monitoring of performance measures and processes required for audit and operational compliance related to datacenter best practices and industry standards; Responsible for ISO 27001 / 9001 and TIA/EIA-942 certifications. Support standard and emergency operating procedures for data center. Ensure maintenance schedules within the Data Center align with best industry standards and are followed and reviewed annually. Provide status reporting regarding Data Center service availability, performance, capacity utilization as required. Min USD $25.00/Yr. Max USD $30.00/Yr. Qualifications Physical and Mental Requirements: The Lead Communications Technician must be self-motivated, positive in approach, professional, and help create, develop, and implement project process improvement(s). The Lead Communications Technician must promote the Company culture and mission to all employees, vendors, clients, and business partners. The Lead Communications Technician must be able to act as the Company liaison for interface with customer representative(s). The Lead Communications Technician must possess proven problem-solving skills, critical thinking skills, and the ability to effectively read, write, and give oral presentation(s). The Lead Communications Technician must be able to work at various heights on a ladder and in confined spaces, lift up to 50 pounds and move up to 75 pounds. The Lead Communications Technician must be able to see and distinguish different colors, read the small print, and hear and recognize audible signals such as dial tones. The Lead Communications Technician must be able to travel within the branch territory and/or regional territory as needed. Regular attendance is mandatory Tools: Tools: screwdriver (regular and Phillips), drywall saw, torpedo level, tape measure, snips (with belt sheath), pliers (needle-nose and channel locks), hammer, cable stripper, flashlight, and gloves. Punch tool with 110 block and 66 block blade, 6/8 position combo crimp tool, Krone/3M/BIX, butt set, volt-ohmmeter, 4-pair continuity tester, and 5-gang punch tool. Education, Certification, License, and Skill Requirements: Must possess at least a High School diploma or GED equivalency. Must possess a minimum of three (3) years of experience in telecommunications or related technical field. Must be able to terminate fiber. Must possess a minimum of six (6) months of supervisory and/or managerial experience. Must possess and be able to effectively use the tools listed above. Must have proven skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting, and quality requirements. Must know the universal communications color codes. Must possess and be proficient with the listed tools Must be proficient with Microsoft Office (Word, Excel, and MS Project). Must meet Company minimum driving standards. Career Path: Project Manager Minimum Years of Experience 2-4 License Required No Minimum Education High School Overview IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES's 2023 fiscal year ending September 30, 2023, IES produced over $2.3 billion in revenue and employed over 8,400 employees at over 129 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply. EEO Statement PLEASE NO AGENCY CALLS. NOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid. EEO & Affirmative Action The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company's obligations as a contractor to the United States government. View Your Equal Employment Opportunity rights under the law. "EEO is the Law" poster | "EEO is the Law" poster supplement View IES' policy on Pay Transparency Pay Transparency NonDiscrimination Poster Disability Accommodation IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860-1500 or any IES office to request assistance. IES Participates in E-Verify E-Verify Information English/Spanish Right to Work English Spanish | |