HR Specialist

We are excited to announce an opening for an HR Specialist, created due to an internal promotion. The HR Specialist will help us continue to positively impact and preserve an environment that's centered around relationships, transparency, and inclusivity. This role will assist the Talent Acquisition team and HR Business Partners with recruitment and other duties as assigned. Will also be responsible for developing and maintaining programs and practices focused on onboarding, new hire orientation, employee experience, and culture. Additionally, the HR Specialist will carry out administrative duties for the division. Serving as the first point of contact at the office's front desk, greeting walk-ins and handling phone inquiries during business hours. The HR Specialist will contribute to the accomplishment of Human Resource objectives by promoting a high-performance, employee-focused culture that values empowerment, quality, and productivity.

Employee & Candidate Support

• Serves as the first point of contact at the HR office's front desk, conducting reception duties and phone inquiries during normal business hours.
• Collaborates and communicates with a broad range of contacts inside and outside the bank, providing timely, relevant information and assistance.
• Support the Talent Acquisition team by processing applications, resumes, background check authorizations, and employee paperwork; posting jobs; screening applicants; scheduling phone interviews; and obtaining temporary staff from agencies.
• Facilitates orientation and onboarding of new employees by developing and enhancing tools and resources to improve the new hire experience.
• Collaborate with other departments to ensure effective partnerships in onboarding and orientation processes, including the processing of Form I-9s.
• Coordinates and leads the monthly two-day New Hire Orientation, managing communications with both new hires and cross-departmental speakers, preparing agendas, and ensuring smooth day-of-event execution.
• Implement strategies to improve employee engagement, retention, and productivity.
• Assist the CHRO with employee engagement events.
• Organize in-person company events to promote employee engagement and help employees feel connected.

Administrative Functions

• Establish and maintain files, including confidential and sensitive employee and HR files.
• Prepare letters, reports, memos, or other correspondence of a confidential or sensitive nature.
• Handle urgent and confidential matters with maturity, discretion, and trust.
• Maintain organization charts and generate reports using spreadsheets, databases, and other software.
• Provide support to department managers, including arranging and scheduling meetings and conferences, processing travel and expense forms, and providing general administrative support.
• Order and maintain office supplies and schedule maintenance and repair of equipment.
• Receive, open, and distribute mail, referring matters to the appropriate staff members.
• Perform compliance and risk management duties as required or assigned.
• Participate in special projects or duties as assigned.
• Perform other related duties as assigned.
• Ensure regular, reliable attendance.

Knowledge/Skills/Experience

• Three or more years of experience in human resources, communications, or a related field.
• High degree of PC-based technical skills, including proficiency with the Microsoft Suite of products.
• Outstanding written and verbal communication skills, including extensive knowledge of spelling, punctuation, and grammar.
• Exceptional organizational, multi-tasking, and communication skills.
• Excellent interpersonal skills, with the ability to relate to and communicate with a diverse group of people.
• Friendly, polished, and professional demeanor when dealing with employees, staff, and external customers both in person and via phone.
• Exceptional follow-up skills and the ability to work efficiently and effectively under pressure with multiple interruptions.
• Maintain utmost confidentiality with employees, applicants, and other HR-related information.
• Work well in an environment with minimal supervision by creating own deadlines and work schedules.
• Knowledge of internal operations and procedures for the assigned department/division.

Compensation: $22.60 to $33.94 per hour

The compensation range represents the low and high end of the base compensation range for this position located in Spokane, Washington. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance.

What Our Culture Can Offer You:

Our benefit philosophy is to provide you with a comprehensive package to secure your overall wellness and help you become and remain a fulfilled and productive employee. Our benefits include Health, Financial, Retirement and Work/Life Benefits. We are proud to share an overview of our benefits HERE as part of your total compensation.

Washington Trust Bank celebrates diversity in the workplace and actively recruits talent to help reflect the unique communities where we live and work. We are proud to be an equal opportunity employer and prohibit discrimination or harassment based on race, religion, sex, gender identity, sexual orientation, national origin, age, pregnancy, disability, genetic information and any other protected characteristics outline by state, federal and local laws. We believe strength comes from the diverse backgrounds and experiences of our team, and we are dedicated to fostering a supportive and inclusive work environment.