Training Coordinator
 JLL | |
 United States, Massachusetts, Andover | |
 Jan 18, 2025 | |
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Schedule: Monday-Friday 08:00 am-04:30 pm
Job Responsibilities The approximate breakdown of activities for this role is 30% administrative, 20% Stakeholder Management, 25% Facilitation of training, 25% curricula/technical writing. It is important to understand working in a regulatory environment where training content and metrics could be audited by an authority (example, FDA) Potential to oversee or partner with budget owners to implement well-thought-out training to staff based on regulatory compliance standards (e.g., Safety or GxP) Oversees method to communicate and manage budget for training for skills development based on job task analyses for all staff within their business unit including (but not limited to): Technical, Administrative, Professional, and Leadership staff. Work with manager on custom training programs for technicians to enhance their skills. Work with manager and team on other projects as requested. Training Project Lead Owns training projects for training initiatives. Maintain and communicate JLL training standards, processes, and templates for the most effective instructional design. Manage day-to-day troubleshooting of technical and operational training problems to resolution Participate in technology development project conversations to understand the complexity of the technology being developed & the user groups impacted. Apply this information to identify the best means instructional design and training delivery model ( in person, online, etc.) Create and/or maintain processes to track projects against milestones. Assist in determining and tracking time/cost estimates for projects. Interpersonal Interact with multiple levels of personnel from project teams through executive business sponsors Technical Has a working knowledge of business and technical language to work with vendors for training as well as subject-matter-expertise Maintains knowledge of JLL and Pfizer's business to effectively manage a technical training program to meet the audit requirements. Leadership Lead projects/initiatives for training initiatives. Supervise daily work activities all training activities including troubleshooting. Develop strategy, set direction and priorities for projects and deliverables in accordance with CS, LS, and Account training initiatives Innovation Applies innovation to work that has a training impact Escalates innovative solutions that can help the client bottom-line and supports the stabilization or improvement of any management fee at risk Knowledge, Sills & Abilities On the job Training, Bachelor's degree preferred 1-3yrs experience with Training System Administration At least 2 years of implementing training At least 1 year of training management experience in a regulatory environment (example, Safety training or FDA training) Understands e-learning design principles and is familiar with standard software used for training development & delivery Understand adult-learning theory and best practices for implementing global Training programs Proven ability in writing technical manuals or interpreting Standard Operating Procedures into a Training course. Proven experience in conducting a training needs analysis | |