Sr. Account Manager - Food Retail

What we can offer:

A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.

The Opportunity:

Sr Manager QSR & Retail Vertical (Business Development Manager)

Vertical Team

• QSR and Retail Vertical Team
• Focus on Convenient Store Business Development

Office Location: Home Office

The Sr. Manager of Convenient Store Vertical position is to develop and implement digital communication and other LG B2B solutions to enhance the customer experience at the C-Store locations. Create total solutions with LG products that will address the outdoor, indoor, back-office area and other areas in the business that deliver value to the C-Store brand for technology/digital implementation. Meeting with C-level clients assigned to a specific account to educate and keep LG B2B top of mind for digital integration for better communication with customers. Meet revenue goals and targets while becoming the internal expert for hardware and software best suited for retail and C-Store vertical.

Responsibilities:

• Create, nurture and respond to sales opportunities and close sales orders within strategic accounts assigned in the retail and C-Store vertical
• Create, maintain, and execute business plans for assigned accounts and strategic alliances, in relation to strategic accounts.
• Develop and maintain relationships at the Executive level with all assigned accounts
• Drive new business opportunities through remote channels (e.g., virtual demos, video conferencing, web), and with the ability to support in-person when required to the end users in assigned accounts.
• On a monthly basis gather voice of customer from end users at assigned accounts and provide that feedback to Vertical BDM leader, Product Management team, Engineering team and HQ Corporate Vertical leader to help implement product improvements and new product releases.
• Support with conducting research on assigned accounts current state of business, ongoing and new initiatives, net new individuals/groups/divisions we are working with, and competitor analysis in the account
• Build and maintain customer relationships and loyalty using Account Based Marketing digital tool
• Prepare and update price quotes, price negotiations, global pricing, and logistics communication on existing orders
• Contribute to design-win, business-win, and revenue growth for assigned customers
• Provide a weekly report to the Vertical BDM Leader and the Director of Vertical Market Sales on all ongoing and net new opportunities and activities within assigned accounts.
• Prepare Monthly Business Review report for assigned accounts for Leadership
• Organized quarterly business reviews in person with assigned accounts on behalf of the Vertical BDM and Leadership; prepare all pre-meeting prep materials and after action report.

Job Requirements:

• BA/BS or equivalent relevant experience;
• Minimum 10 years of solutions selling (hardware & software)
• Experience working with end user business development strategies and initiatives.
• Ability to accurately forecast revenue on a weekly, monthly, quarterly, and annual basis;
• Ability to work in a team environment and with multiple Key Account Managers for assigned accounts;
• Excellent analytical, verbal and written communication skills;
• Experience with SalesForce CRM a plus;
• Proficiency in MSOffice based automation tools (Excel, Outlook, PowerPoint etc) for reporting requirements;
• A desire to learn how to build and maintain a business and strategy from the ground up;
• A desire to interface directly with customers, end users and OEM's;
• Time management skills are required, and candidates must have the ability to manage multiple priorities in a complex, fast-paced environment; must be a high-energy, motivated self-starter; and
• Availability and willingness to travel (up to 50%) to customer sites as required.