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Client Consultant

Health Care Service Corporation
United States, Illinois, Chicago
Nov 25, 2024

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary In this role, you will be responsible for creating medical plan review presentations for employer group clients and for presenting those reviews to the client.

Creating medical plan reviews and providing additional ad hoc analytics in support to your book of key accounts will require you to analyze health claims utilization and cost data to identify and interpret trends and patterns and assess medical and economic outcomes, with the goal of delivering actionable insights and potential strategies to decision-makers.

The position will require you to partner closely with other teams (account management, pharmacy, clinical, etc) to create a holistic plan review for your clients. The position requires basic client-facing skills as well as a deep curiosity that will motivate you to get to the root of medical plan cost drivers as you prepare your client analyses.

JOB REQUIREMENTS:

*Bachelors' Degree and two (2) years' experience in data analysis and information reporting relating in healthcare, consulting or insurance industries, OR six (6) years' experience in data analysis and information reporting relating in healthcare, consulting or insurance industries.

* Requires knowledge and experience in own function; still acquiring higher-level knowledge and skills.

* Builds own knowledge of HCSC, business processes and customers.

* Solves a range of problems.

* Analyzes possible solutions using standard procedures.

* Receives a moderate level of guidance and direction.

PREFERRED JOB REQUIREMENTS:

Technical Skill: Intermediate proficiency with Microsoft Excel, particularly lookups, pivot tables, charting.

Analytical Thinking: Ability to develop consultative approach to meet analytical needs of the client. Leverage this skill to develop and present plan reviews that focus on telling a client's story with data, which include analyzing product and plan performance and offering solutions.

Communication for Results: Ability to learn to tailor communication to diverse audiences; reads cues from diverse listeners to assess when and how to change planned communication approach to effectively deliver message; communicates equally effectively at varied organizational levels; understands others underlying needs, motivations, emotions, or concerns and communicates effectively despite the sensitivity of the situation.

Openness to Learning: Works to improve the performance of oneself and others by pursuing opportunities for continuous learning/feedback; constructively helps and coaches others in their professional development; exhibits a "can-do" approach and inspires associates to excel; develops a team spirit.

Results Orientation: Focuses on the desired end results of one's own or one's unit's work; develops challenging but achievable goals; focuses effort on the goals and meets or exceeds them; develops clear goals for meetings and projects; maintains commitment to goals in the face of obstacles and frustrations; finds or creates ways to measure performance against goals; has a strong sense of urgency about solving problems and getting work done.

Teamwork: Reinforces team members for their contributions; works for solutions that all team members can support; shares expertise with others; seeks opportunities to work on teams to develop experience and knowledge; provides assistance, information, or other support to others, to build or maintain relationships with them.

Thoroughness: Double-checks the accuracy of information and work product to provide accurate and consistent work; provides information on a timely basis and in a usable form to others who need to act on it; carefully monitors the details and quality of own and others work; expresses concern that things be done right, thoroughly, or precisely; completes all work according to procedures and standards.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

We are an Equal Opportunity Employment / Affirmative Action employer dedicated to providing an inclusive workplace where the unique differences of our employees are welcomed, respected, and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range$58,800.00 - $130,100.00
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