Assistant Manager

Maersk Agency USA, Inc.
parental leave, paid time off, 401(k)
United States, Georgia, Atlanta
4505 North Commerce Drive (Show on map)
Nov 22, 2024
About Us: As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike.Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! We are an integrated logistics company responsible for moving 20% of global trade annually. With a dedicated team of over 110,000 employees across 130 countries, we go all the way to connect and simplify global trade, and help our customers grow and thrive. Maersk Ground Freight (MGF) offers transportation services like FTL (Full Truckload), LTL (Less Than Truckload), brokerage, cross-border trucking, groupage, and sortation hubs, connecting Maersk or Customer warehouses or depots or cross-dock/consolidation/deconsolidation facilities through a robust network led by best-in-class operations and technology. This integrated network will service multi-channels like B2B, B2C, B2B2C, e-commerce, direct to store, dropship, returns, and more, leveraging asset-based, asset-light, and non-asset models. We are seeking an Assistant Manager for Atlanta, GA Essential Functions: * Develops and maintains relations with vendors, stores, independent contractors. * Ensures follow up on shipping discrepancies, damaged goods and in-home damage claims. * Dispatches trucks using GPS technology. * Oversees in-home delivery for customers. * Maintains monthly operating reports that include statistics and customer service scores. * Oversees Customer Service Representatives and Routers. * Attendance and Punctuality are essential functions of the job * Directly supervises hourly on-site staff who handle day-to-day operations in data entry, customer service, order processing and delivery. * Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. * Responsibilities include training employees; planning, assigning, and directing work; rewarding and providing direction employees; addressing complaints and resolving problems Skills & Competencies: * Flexible work schedule * Must be Self-Motivated to work with little supervision* Excellent Attendance record * Positive Attitude and ability to work with others * Good Communication Skills * Excellent Customer Service Skills Education & Experience: Bachelors Degree Preferred * 5+ years of experience in Logistics, Supply Chain or Related Field * Excellent problem-solving skills * Good time management skills * Experience working in a manufacturing environment * Experience in a Supervisor role including performance reviews of direct reports Physical Requirements: This is a clerical administrative position in a professional office setting. The employee is frequently required to sit, stand, walk, use hands, stoop, bend and reach. Extensive use of a phone and a PC is required. Company Benefits: Medical Dental Vision 401k + Company Match Employee Assistance Program Paid Time Off Flexible Work Schedules (when possible) And more! Pay: $65k to $70k per year You must be authorized to work for any employer in the US. Marsk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave,veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com. Pay Range: $80,000-$90,000 per year Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.