Billing Coordinator, Faculty Practice, UMKC School of Dentistry

Job Description: Dental Faculty Practice Billing & Insurance Coordinator

Join our dynamic team and take your career to the next level! As a Coordinator, you will play a crucial role in ensuring the smooth operation of our business office and supporting our patients with their insurance needs. Here's what you'll be doing:

Key Responsibilities:

• Insurance Process Management
  • Manage relationship with our insurance billing partner.
  • Maintain communication with insurance provider representatives.
  • Receive and process checks and explanation of benefits from insurance companies ensuring timeliness and accuracy.
• Billing and Collections
  • Manage collections staff and send accounts for collection agency referral and maintain relationship with collection agencies.
  • Process deposits, ensuring accuracy and correct processing of credit cards, cash, and checks.

* Posting personal checks that are mailed into the office

* Following up patients that have not paid in the office sending statements

* Check the status of Dental Insurance Claims

* Call on overdue accounts.

• Financial Coordination
  • Act as the Lending Club coordinator, guiding patients through enrollment and fund requests, and managing communications for refunds.
  • Initiate patient refunds via credit card, ACH electronic, or paper check.
  • Assist with month-end processes by generating necessary reports.
• Front Desk Support
  • Checkout each patient that has been seen in the clinic and collect any payment due.
  • Cover front desk duties when needed.

• Miscellaneous
  • Perform other duties as assigned to support the clinic's overall success.

Why You'll Love Working With Us:

• Collaborative Environment: Work with a supportive team dedicated to providing excellent patient care.
• Impactful Role: Make a difference by ensuring smooth operations and exceptional service for our patients.

If you're organized, detail-oriented, and passionate about helping others, we'd love to hear from you! Apply today to join our team and contribute to our mission of excellence in patient care and business oriented, and passionate about helping others, we'd love to hear from you! Apply today to join our team and contribute to our mission of excellence in patient care and business operations.

An Associate's degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary

Anticipated starting range between $17.00 - $20.00 per hour.

Application review will begin on December 2, 2024. Applications will be accepted until this position is filled.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Values Commitment

We value the uniqueness of every individual and strive to ensure each person's success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.

In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research, and engagement.

Equal Employment Opportunity

The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information, visit https://www.umsystem.edu/ums/hr/eeo or call Human Resources at 816-235-1621.

To request ADA accommodations, please call the Office of Equity & Title IX at 816-235-6910.