Administrative Assistant

GENERAL FUNCTION: Performs a wide range of administrative duties of a responsible and complex nature generally for a department/operational unit and may be assigned to one or more upper-level managers. Administers programs, projects, and/or processes specific to the operating unit served. May serve as a liaison with others within and outside the company regarding administrative issues related to purchasing, personnel, facilities, and operations.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provides administrative support to assigned manager(s) and business units by remaining aware of departmental goals, providing ongoing communication, and organizing priorities to meet deadlines.

• Coordinates schedules, makes appointments, and arranges and coordinates travel.

• Answers and screens calls and arranges conference calls.

• Answers routine question inquires and determines which items are to be handled by manager's subordinates and forwards appropriate items to manager.

• Coordinates and arranges meetings, prepares agendas, reserves, and prepares facilities, and records and transcribes minutes of meetings.

• Prepares a variety of special and recurring reports containing confidential information following manager's general directions.

• Creates written correspondence and reports from rough drafts, making changes in grammar, punctuation or spelling as needed.

• Organizes and maintains confidential file system and files correspondence and other records.

• Orders office supplies and arranges for equipment maintenance.

• Serves as a liaison to others outside the department related to administrative requests.

• Other administrative duties as assigned.

SUPERVISORY RESPONSIBILITIES: None.

MINIMUM KNOWLEDGE & SKILLS REQUIRED:

• Requires ability to properly read and write well enough to type, edit, and proof general business correspondence and prepare reports as normally acquired through completion of a high school education.

• Requires an in depth understanding of company policies, procedures, and operations to assume a variety of administrative details usually acquired in four years of secretarial experience, with two years of related experience with the Company preferred.

• Experience with Microsoft office products, such as Word and Excel is necessary.

• Dependable and able to maintain confidentiality.

• Flexible and able to handle changing priorities.

• Professional and courteous in interactions with stakeholders.

• Demonstrates basic problem-solving skills to handle routine issues.