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IT Solutions Engineer / Analyst II / III

APS (Arizona Public Service)
United States, Arizona, Phoenix
Nov 21, 2024

Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.


Summary

IT Solutions Engineer / Analyst III

Are you passionate about cutting-edge technology and driven to deliver innovative solutions? We're looking for an IT Solutions Engineer/Analyst II / III to take our software and hardware product delivery to the next level.

In this role, you'll play a pivotal part in ensuring the performance and reliability of applications, from cloud engineering to mobile technology, while driving products through their full lifecycle-from design to production release.


What You'll Do:

  • Innovate: Spearhead the delivery of next-generation technology solutions, including cloud platforms and mobile applications.
  • Troubleshoot & Optimize: Analyze and resolve complex software and system issues to ensure seamless performance and reliability.
  • Lifecycle Management: Manage products from design completion to production, ensuring alignment with business needs and customer expectations.
  • Collaboration: Work closely with cross-functional teams to implement solutions that enhance operational efficiency and technology outcomes.


What We're Looking For:

  • A deep understanding of software and hardware systems, cloud engineering, and mobile applications.
  • Proven ability to troubleshoot, analyze, and optimize system performance.
  • Strong problem-solving skills with a proactive mindset.
  • Excellent collaboration and communication abilities.


Why Join Us?

  • Innovative Environment: Be part of a forward-thinking team that embraces emerging technologies and fosters innovation.
  • Career Growth: Take your career to new heights with opportunities for professional development and advancement.
  • Impactful Work: Contribute to meaningful projects that drive organizational success and technological excellence.



Ready to shape the future of IT solutions? Join us as we engineer the next generation of technology. Apply today to make an impact as an IT Solutions Engineer/Analyst III!

Minimum Requirements

IT Solutions Engineer / Analyst II



  • Bachelors' degree in Information Technology or related field
  • AND two (2) years of prior relevant experience or equivalent combination of education and directly related experience
  • OR (for positions in IT Digital Solutions Delivery) an advanced degree in Data Science, Data/Quantitative/Business Analytics or Economics, Mathematics or Engineering with a focus in Data Science is required.
  • Requires basic technical subject matter knowledge within a job area or system



IT Solutions Engineer / Analyst III



  • Bachelors' degree in Information Technology or related field
  • ANDfive (5) years of prior relevant experience or equivalent combination of education and directly related experience.
  • Requires strong technical knowledge within a job area or system and basic knowledge across related technical areas


Preferred Special Skills, Knowledge or Qualifications



  • Knowledge of multiple programming languages, database management systems and development platforms
  • Skills in understanding and explaining highly technical issues and solutions in non-technical terms; working effectively in teams and across organizations; balancing and prioritizing between multiple work streams; collaborating with colleagues and teams in different fields across a diverse organization; solving advanced complex problems in own area of work

Major Accountabilities

1) Develops/configures new applications to meet functional and technical designs

2) Fixes and develops changes to applications to meet functional and technical designs following best practices and development standards and guidelines

3) Engages with business analysts and stakeholders to understand functional requirements and contributes to completion of functional specifications

4) Prepares technical documentation on application specifications

5) Creates deliverables according to the SDLC, such as functional and technical specifications, use cases, test cases, and system documentation

6) Analyzes and resolves development issues in a timely manner

7) Conducts analysis of codes and develops/ deploys defect fixes in engineering processes

8) Proactively assists internal clients with technical issues related to solution implementation

Export Compliance / EEO Statement

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA). Arizona Public Service is a smoke free workplace.

Home based: Home based employees primarily work from their home offices and come into an APS facility on an as-needed basis.

*Employees are expected to reside in Arizona (or New Mexico for Four Corners-based employees).

*Working from a home office requires adequate technology and an appropriate ergonomic set up.

*Role types are subject to change based on business need.


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