Sr. Consumer Research Specialist

HonorHealth
United States, Arizona, Scottsdale
Nov 21, 2024
Overview Looking to be part of something more meaningful? At HonorHealth, you'll be part of a team, creating a multi-dimensional care experience for our patients. You'll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact. HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more. Join us. Let's go beyond expectations and transform healthcare together. HonorHealth is one of Arizona's largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses six acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With nearly 15,000 team members, 3,700 affiliated providers and close to 2,000 volunteers dedicated to providing high quality care, HonorHealth strives to go beyond the expectations of a traditional healthcare system to improve the health and well-being of communities across Arizona. Learn more at HonorHealth.com. Responsibilities Job Summary The Senior Consumer Research Specialist leads consumer research projects from ideation to methodology planning, fielding, analyzing, and reporting. He/ She serves as the SME for consumer research, and helps lead other research specialists, as appropriate, in carrying out their duties. She/He serves as key contact to research agencies HonorHealth uses for consumer studies. She/He interfaces with HonorHealth leaders to understand desired outcomes and to design studies to meet them. She/He help plan research projects with sound methodology to capture consumer insights representative of HonorHealth's broader audiences. The Consumer Research Specialist helps field studies, or works with an agency to do so, then leads data analysis and presents findings to leaders as appropriate. The Senior Consumer Research Specialist also helps lead the Digital Patient Family Advisory Council. Collaborate with constituents to understand requests for consumer research, and to design studies to produce high-quality results. Leads other research experts, creates study methodology, crafts questionnaires and scripts, and manages relevant research vendors. Analyzes data from studies to extract relevant insights. Crafts documents to present results to HonorHealth leaders and presents findings as appropriate. Manage research technology and platforms. Serve as SME for questions about its functionality and as the conduit to other queries with the vendor. Manages research projects and helps guide other research specialists to get the best results possible. Manages research budgets for projects as assigned. Qualifications Education Bachelor's Degree in Marketing, Research, Communications, Business, or related discipline. Required Experience 2 years Experience managing research projects from ideation to execution, preferably in healthcare. Required