Regional Manager

Job Overview:

The Medical Group strives every day to consistently deliver on the Health System patient service promise of Don t Harm Me, Help Me and Be Nice to Me. The Regional Manager (RM) reports to a Regional Director (RD) for their territory. The RM is at the front line of upholding these principles as they oversee the operations of multiple assigned practice locations. The RM supervises practice site business and clinical functions including front desk, medical records, nursing, and ancillary services to ensure a safe, and compassionate experience for our patients and their families as well as a supportive and productive practice environment for our providers and staff. The RM ensures optimal utilization of resources and the efficient delivery of services. The RM is also responsible for making sure their assigned practice sites are in compliance with all applicable policies, laws and regulations.

Qualifications:

Required:

• Bachelor s Degree in Business Administration or related field is required, with an emphasis in Healthcare Administration preferred. Appropriate experience may be substituted for educational requirements
• Critical thinking and analytical skills
• 3-5 years of experience in group practice management of multiple locations
• Effective working knowledge of healthcare financial management, medical practice accounting, third party reimbursement issues, patient flow and facilities management
• General knowledge of physician compensation models and contract terminology
• Microsoft Office Proficiency
• Experience working with Surgical and Medical Specialty Practices

Preferred:

• Prior experience working in a clinical capacity
• Experience working in an academic medical group setting

Essential Functions:

• Works collaboratively with and supports the RD to ensure timely and efficient onboarding of acquired practices, following up on action items and communicating findings to the appropriate team members.
• Develops, plans, and budgets on a strategic, tactical and operational level for and with each practice
• Routinely reviews management reporting data to ensure operations is performing to budget and identifies ways to improve efficiency.
• Initiates processes/improvements communicating with VP, RD and practice site providers and staff
• Identifies operating costs and operational capital budget needs in collaboration with providers and office managers. Completes ROI and justifications, submitting to RD and VP. Reviews monthly budget and identifies areas of cost saving
• Schedules and uses staff appropriately across practice locations for optimal coverage whenever possible (vacations, sick etc.). Establishes monthly schedules for providers and staff
• Tracks and evaluates on a regular basis scheduling, practice revenues, staff competencies and training
• Communicates and coordinates with HR including payroll, orientation of staff and delivery of employee handbook and policies. Oversees payroll in accordance with company policy
• Follows disciplinary process in accordance with HR policy and procedures. Performs annual staff performance evaluations. Looks for ways to improve patient, provider and staff engagement. Holds regular staff meetings for designated practices.
• Ensures quality measures are implemented and ongoing for assigned practices, track deficiencies and works collaboratively with Director of Quality to ensure compliance.
• Support patient acquisition efforts and identify opportunities for volume growth in the Surgical and Medical Specialty Practices
• Other duties as assigned

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice.

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer